Sacramento Native American Health Center, Inc. · 9 hours ago
Receptionist, Dental
Sacramento, CA
Full-time
Onsite
New Grad, Entry Level
$21/hr - $23/hrSacramento Native American Health Center, Inc. is a growing healthcare organization focused on serving the community. The Dental Receptionist is responsible for scheduling and checking in patients, managing registration data, verifying insurance eligibility, and communicating appointment details to patients.
Health CareMedicalNon Profit
Responsibilities
Greets and welcomes patients and guests as soon as they arrive at the office
Demonstrated a professional attitude and appearance
Makes appointments and verifies insurance and/or payment method for the appropriate department. Takes and delivers messages as needed
Completes dental scheduling using approved templates and guidelines
Conducts patient screenings by assessing pain levels for emergency appointments as required by contracted insurances
Conducts reminder calls and screens insurance eligibility for the same-day and/or walk-in appointments. Appropriately notifies patients of any eligibility conflicts
Utilizes software features to maximize patient access and ensures all patients are checked in, checked out, or canceled promptly
Completes the screening and collection of current billing coverage information daily
Reconciles daily cash drawer and patient payments for Patient Financial Services management
Ensures all information entered into the Electronic Health Record (EHR) is accurate and complete. This includes reviewing, scanning, and verifying any paper documents to make sure that all forms are completed, identified, signed, and corrected
Collects and records patient payments for services rendered, preparing deposit sheets and POS transaction reports daily, reconciling the daily cash drawer and patient payments for dental management
Verifies patients have updated their patient consents and demographic information within the last 12 months and alerts the appointment appropriately for an update to occur at the clinical front desk
Assist patients with health insurance information, verifying eligibility such as Medi-Cal, Medicare, and Geographic Managed Care (GMC) programs, private insurance, and determines appropriate copayment(s). Refers to and uses Federal Poverty Guideline as a screening tool to determine sliding scale assignment of uninsured, or underinsured patients
Complies with all state and federal laws and regulations, as they pertain to position including HIPAA, sexual harassment, Scope of Practice, OSHA, etc. Deescalates irate patients as needed
Other duties as assigned
Qualification
Required
Greets and welcomes patients and guests as soon as they arrive at the office
Demonstrated a professional attitude and appearance
Makes appointments and verifies insurance and/or payment method for the appropriate department. Takes and delivers messages as needed
Completes dental scheduling using approved templates and guidelines
Conducts patient screenings by assessing pain levels for emergency appointments as required by contracted insurances
Conducts reminder calls and screens insurance eligibility for the same-day and/or walk-in appointments. Appropriately notifies patients of any eligibility conflicts
Utilizes software features to maximize patient access and ensures all patients are checked in, checked out, or canceled promptly
Completes the screening and collection of current billing coverage information daily
Reconciles daily cash drawer and patient payments for Patient Financial Services management
Ensures all information entered into the Electronic Health Record (EHR) is accurate and complete. This includes reviewing, scanning, and verifying any paper documents to make sure that all forms are completed, identified, signed, and corrected
Collects and records patient payments for services rendered, preparing deposit sheets and POS transaction reports daily, reconciling the daily cash drawer and patient payments for dental management
Verifies patients have updated their patient consents and demographic information within the last 12 months and alerts the appointment appropriately for an update to occur at the clinical front desk
Assist patients with health insurance information, verifying eligibility such as Medi-Cal, Medicare, and Geographic Managed Care (GMC) programs, private insurance, and determines appropriate copayment(s). Refers to and uses Federal Poverty Guideline as a screening tool to determine sliding scale assignment of uninsured, or underinsured patients
Complies with all state and federal laws and regulations, as they pertain to position including HIPAA, sexual harassment, Scope of Practice, OSHA, etc. Deescalates irate patients as needed
Demonstrated ability to prioritize tasks/ multitask, in a fast-moving environment
Competency in communicating across the organization, and to patients daily
Demonstrated ability to provide excellent customer service to patients
Company
Sacramento Native American Health Center, Inc.
The vision of the Sacramento Native American Health Center, Inc (SNAHC).
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.5MKey Investors
Delta Dental Community Care Foundation
2021-10-18Grant· $0.5M
Leadership Team
Britta G.
Chief Executive Officer
Jason Towey, CPA
Chief Financial Officer
Company data provided by crunchbase