A First Name Basis Home Care · 16 hours ago
People Operations Manager (HR)
Plano, TX
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expA First Name Basis is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. They are seeking a proactive and versatile People Operations Manager to support a broad range of HR functions including onboarding, employee relations, and compliance.
Hospital & Health Care
Responsibilities
Facilitate smooth onboarding for new hires, including preparation of paperwork, E-Verify, orientation sessions, system access setup, and first-day experiences
Administer benefits programs (health, dental, retirement, leave, etc.), assist employees with enrollments, changes, and inquiries, and ensure compliance with plan requirements
Handle employee relations matters: investigate concerns, mediate conflicts, provide guidance on policies, conduct performance improvement discussions, and manage disciplinary processes
Support performance management cycles, including goal setting, reviews, feedback sessions, and development planning
Maintain accurate employee records in HRIS systems, process payroll changes, promotions, transfers, and terminations
Conduct exit interviews, analyze turnover trends, and recommend retention strategies
Ensure compliance with federal, state, and local employment laws (FMLA, ADA, EEOC, wage/hour, etc.), update policies as needed and assist with audits and reporting
Assist with employee training and development initiatives, including tracking completion and coordinating sessions
Partner with managers on HR-related matters, provide coaching on people practices, and contribute to organizational culture and engagement efforts
Support special projects such as compensation reviews, policy updates, DEI initiatives, or HR process improvements
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent experience)
10+ years of progressive HR experience
Strong knowledge of U.S. employment laws and regulations (additional state-specific knowledge a plus)
Proficiency with HRIS platforms (Paylocity preferred)
HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR
Experience in a mid-sized or growing company environment
Benefits
Competitive pay
Medical, dental, vision benefits
401(k) with employer match
PTO
Sick time
Paid company holidays
Annual performance bonus
Company
A First Name Basis Home Care
At A First Name Basis Home Care, our team of dedicated Caregivers possesses an unwavering commitment to delivering compassionate in-home care services on a daily basis.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase