TIME Manufacturing Company, Inc. · 1 week ago
Service Operations Coordinator
Shelby, NC, US
Full-time
Onsite
Entry Level
$25/hr - $25/hr
2+ years expTIME Manufacturing Company is a leading global manufacturer of vehicle-mounted aerial lifts and related equipment. The Service Operations Coordinator is responsible for ordering, tracking, and expediting parts for service repairs, ensuring timely communication with vendors and technicians to prevent job delays.
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Responsibilities
Order, track, and follow up on all service-related parts
Communicate with vendors regarding pricing, ETAs, and backorders
Ensure parts are shipped to the correct service center or mobile technician
Update and assign parts to work orders accurately
Notify technicians when parts arrive and are ready for installation
Coordinate inter-shop parts transfers as needed
Maintain organized parts storage following 5S standards
Support service teams by preventing delays caused by missing parts
Qualification
Required
High school diploma or equivalent required; associate degree preferred
2+ years of clerical, administrative, or customer service experience in a service, manufacturing, or technical environment is required
Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook
Strong attention to detail and organizational skills
Effective written and verbal communication skills
Ability to prioritize tasks and manage time effectively in a fast-paced setting
Preferred
associate degree preferred
Familiarity with dispatch or ERP systems is a plus
Benefits
Comprehensive health, dental, and vision insurance plans
401(k) with company match
Paid time off and holidays
Professional development opportunities
Collaborative and innovative work environment
Company
TIME Manufacturing Company, Inc.
Time Manufacturing Company is a leading global manufacturer of vehicle-mounted aerial lifts, including bucket trucks, digger derricks, cable placers, truck bodies, buckets, and other specialty equipment for electric utility, telecommunications, bridge inspection, tree care, and other fleet-supported industries.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Vivek Joshi
Chief Operating Officer - Versalift, North America
Elena del Valle
Chief Information Officer
Company data provided by crunchbase