Thermo Fisher Scientific · 4 hours ago
Senior Project Manager, Stability and Storage (GMP Lab)
Thermo Fisher Scientific is a global leader in serving science, and they are seeking a Senior Project Manager for their GMP Laboratory in Middleton, Wisconsin. This role is responsible for managing client relationships, overseeing program objectives, and ensuring project deliverables meet customer expectations and financial commitments.
Research
Responsibilities
Client facing role responsible for managing the client relationship and on time delivery of program objectives
Oversees the coordination and management of a program by monitoring program/project status, adhering to timelines and budgets, aligning goals of projects to meet needs of the program
Acts as the primary liaison between the client, business development, and the project team facilitating the flow of information between all parties
Works closely with laboratory management to ensure that the project deliverables meet customer expectations and financial commitments
Negotiates and makes real-time decisions with the client
Drives compliance to company and project management standards across departments for a cohesive customer experience
Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement
Acts as chief liaison to the operational personnel of major clients and is responsible for large study programs
Facilitates routine client facing meetings and attends internal meetings
Coordinates client visits in tandem with Business Development and Lab Operations management
Supports/Leads program governance model
Oversees complex stability launch coordination
Responsible for the FTE project management, including setup, monitoring and completion
Responsible for client project prioritization
Establishes project status trackers, distributes to project team, and reviews output to ensure project deliverables are met
Evaluates and escalates risks across projects, monitoring and soliciting feedback
Responsible for projections/forecasts for large FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend
Manages contract process in tandem with Business Development, owns individual client project contract renewals, ensures appropriate review from relevant stakeholders; drives new opportunities from existing clients
Provides training and support to Program Manager I and Program Manger II, driving consistency with program management processes
Responsible for client relationship. Responds to client inquiries, leads client communications
Responsible for managing client expectations and execution of program deliverables in collaboration with Laboratory Operations management
Acts as primary liaison between client management team and Laboratory Operations
Qualification
Required
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years) or equivalent combination of education, training, & experience
Strong science and business acumen
Demonstrated experience leading end-to-end project financial management, including development of initial cost estimates, delivery within approved budgets or execution of formal change control, and use of earned value management (EVM) to monitor cost and schedule performance while reporting to senior leadership and/or clients strongly preferred
Strong verbal, written and presentation skills
Superior time management, planning, and organizational skills
Proven analytical skills
Demonstrated compliance with procedures and policies
Ability to perform multiple tasks effectively in a stressful environment
Extensive knowledge and experience in Project Management
Strong client relationship management skills
Ability to work effectively with multi-level teams
Ability to work in a fast-paced undefined environment
Strong negotiation skills
Must be legally authorized to work in the United States without sponsorship
Must be able to pass a comprehensive background check, which includes a drug screening
Preferred
Thorough knowledge of GMP regulations
Company
Thermo Fisher Scientific
The world leader in serving science To serve science, Thermo Fisher Scientific needs to stay ahead of it, we need to anticipate customer needs.