Chase · 3 weeks ago
Loan Servicing Manager III
8181 Communications Pkwy Ste C, Plano, TX, 75024, US
Full-time
Onsite
Senior Level
7+ years expChase is a recognized leader in financial services, and they are seeking a Loan Servicing Manager III to manage a team of loan servicing specialists. The role involves overseeing loan portfolio operations, interpreting loan documents, and driving strategic planning to ensure effective servicing solutions.
BankingFinancial Services
No H1B
Responsibilities
Oversee interpretation of loan documents for accurate and timely servicing
Lead a team of loan servicing specialists, driving performance and improvement
Resolve issues using advanced conflict management skills
Guide loan servicing operations with strategic planning aligned to firm goals
Mentor and develop future leaders within the team
Equip team members with skills, resources, and support for success
Maintain performance metrics and enforce quality control
Build and maintain servicing frameworks for Freddie Mac and Fannie Mae products
Identify and implement process improvements
Collaborate with WLS and commercial real estate teams on operational readiness
Foster a collaborative and positive team culture
Qualification
Required
7+ years of experience managing loan servicing operations
Proven leadership in financial services, driving performance and improvement
Advanced conflict management skills for resolving complex issues
Strategic planning expertise in lending services
Effective time management and multitasking skills
Experience mentoring and developing future leaders
Strong leadership, motivation, and coaching abilities
Excellent communication and collaboration skills
Proficient knowledge of mortgage products, lending, and real estate compliance
Analytical skills for data-driven decision making
Bachelor's Degree
Preferred
Strong organizational skills for high-volume, fast-paced environments
Proficiency in developing quantitative reports for performance analysis
Experience managing multiple teams and managers
Expertise in timely group delivery and execution of daily controls, meeting KPI targets
Agency product experience
Strategy software knowledge
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
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