Standard Bots · 7 hours ago
IT Manager
Glen Cove, NY
Full-time
Onsite
Mid, Senior Level
$140K/yr - $170K/yr
3+ years expStandard Bots builds robotic solutions for real-world automation. They are seeking an IT Manager to oversee day-to-day IT operations at their Glen Cove site, focusing on networking, cybersecurity, and employee support while ensuring compliance with SOC 2 and government attestations.
Artificial Intelligence (AI)Information TechnologyRoboticsSoftware
Responsibilities
Operate and maintain Glen Cove office and lab network infrastructure (switches, firewalls, VLANs, Wi-Fi, VPN)
Support secure network segmentation for office, lab, and manufacturing systems (including robotic test networks)
Monitor network health and respond to connectivity/performance incidents; keep accurate topology/configuration documentation
Coordinate installs/upgrades and outages with ISPs, vendors, and Facilities; maintain configuration backups and change records
Operate and enforce security controls with the explicit goal of supporting SOC 2 and government-style attestations: maintain controls, evidence, and processes required for audits
Administer identity & access controls and evidence of least-privilege practices: SSO/MFA configuration, provisioning/deprovisioning workflows, and periodic access reviews
Maintain endpoint security posture (MDM enrollment, patch management, disk encryption, EDR/AV, secure baselines) and produce evidence demonstrating control operation
Implement and document security policies, procedures, and runbooks aligned to SOC 2 Trust Services Criteria (and relevant government frameworks)
Support audit readiness and coordinate with internal compliance owners and external auditors: collect evidence, respond to auditor requests, run pre-audit checks, and close remediation items
Participate in incident response and ensure post-incident evidence and remediation steps are documented for attestation purposes
Maintain logging, monitoring, and vulnerability scanning programs that provide audit-ready outputs
Provide Tier 1–2 support for macOS/Windows endpoints, printers, conferencing, and AV for on-site labs and offices
Run hardware lifecycle functions: procurement, imaging, deployment, inventory, and RMAs
Maintain IT documentation, runbooks, and user self-service guides; onboard/offboard employees in a way that supports audit evidence collection
Administer core SaaS platforms (Google Workspace / Microsoft 365, Slack, Zoom, password manager) and support integrations used by Glen Cove teams
Support on-site manufacturing and lab systems (work with Manufacturing Ops on device connectivity, field tooling, and test benches)
Provide frontline support and user access management for our customized ERP (Nice to have): user troubleshooting, role/access updates, and vendor coordination for escalations or upgrades
Work with Applications / Field teams to troubleshoot field device connectivity and to enable smooth handoffs between on-site and remote teams
Partner closely with Head of Manufacturing Operations, Facilities Manager, and Apps/Field teams to prioritize work and reduce operational risk for Glen Cove
Create/maintain SOPs and compliance artifacts; contribute to on-call rotation as needed
Drive continuous improvement of technical and process controls to reduce audit findings and support faster attestations
Qualification
Required
3+ years in IT support / systems administration (preferably in environments combining office, lab, or manufacturing support)
Direct experience supporting SOC 2 audits or government-style attestations — implementing controls, producing auditor-ready evidence, coordinating with auditors, and closing remediation items
Strong troubleshooting across endpoints, identity, and SaaS apps
Networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN, Wi-Fi
Practical cybersecurity experience: MFA/SSO, patching, endpoint security, access controls, logging/monitoring
Clear communicator with a customer-service mindset and solid documentation habits
Comfortable working on-site full time in Glen Cove
Preferred
Experience with MDM (Jamf, Intune, Kandji) and EDR tooling
Hands-on experience with enterprise firewalls and networking gear (Ubiquiti, Meraki, Palo Alto, Fortinet)
Familiarity with SOC 2 Trust Services Criteria in depth and with government security frameworks (NIST, FedRAMP, or similar)
Scripting/automation (PowerShell, Bash, Python) to automate IT tasks and evidence collection
Experience supporting a customized ERP (user support, roles/access, integrations, vendor coordination)
Experience supporting manufacturing, lab, or field service environments
Benefits
Employee Stock Options
Paid time off
Medical/dental/vision insurance
Life insurance
Disability insurance
401(k)
Company
Standard Bots
Standard Bots offers advanced automation solutions, including the RO1 robot, to help businesses streamline their operations.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$65MKey Investors
General Catalyst
2024-07-12Series B· $63M
2024-01-19Convertible Note· $2M
2020-01-15Seed
Leadership Team
Evan Beard
Co-founder, CEO and Chief Engineer
David Golden
Co-Founder
Recent News
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