The California State University · 13 hours ago
Student Technology & Resources Coordinator (Temp)
San Jose, CA
Full-time
Onsite
Mid Level
4+ years expThe California State University is seeking a Student Technology & Resources Coordinator to support services provided by the Student Technology and Resources team. This role involves managing the hiring, training, scheduling, and supervision of student assistants while coordinating day-to-day operations and making service decisions in collaboration with library leadership.
EducationHigher EducationUniversities
No H1B
Responsibilities
Coordinate STAR operations, which includes planning, organizing, leading, delegating and setting priorities for public service in that area
Enforces policies and procedures regarding safety, training in using technology and equipment, and access to public technology spaces such as the Presentation Practice Room and Recording Studio
Maintain a healthy and safety conscious approach in public service areas and other work spaces
Hires, schedules, trains, and supervises student assistants in this area
Collaborates with Library User Solutions unit to help maintain accurate inventory and operation of STAR laptops and other devices
Collaborates with the Resource Management and Delivery unit to maintain accurate inventory and loan records in the integrated library system (ILS), Alma
Qualification
Required
High school education or equivalent certification
Four years of related library and/or clerical experience or an equivalent combination of experience and education
Excellent interpersonal and communication skills to establish and maintain cooperative working relationships with faculty, students, and staff of various social, cultural and educational backgrounds, vendors and the general public
Ability to create oral presentations and provide training and curriculum to users on a variety of levels on use of relevant software and hardware
Ability to supervise student personnel including selection, training and scheduling, while organizing workflows and delegating responsibility
Working knowledge of software applications such as: MS Word/Excel/PPT, Google Apps, and the Integrated Library System (ILS)
Ability to formulate clear policies and procedures and communicate those effectively
Ability to ensure problem resolution with student technology through personal intervention or escalation to IT technicians
Ability to perform needs assessment for library users to recommend changes and improvements in spaces, services, and technology
Ability to identify, research, and report on trends in relevant areas
Ability to record, assess, and analyze usage of spaces and equipment in a library environment through library systems and data collection techniques such as surveys and headcounts; can apply data and feedback to long range planning efforts
Ability to maximize productivity through use of technology and resources, planned training and performance initiatives
Ability to perform accurately in a detail-oriented environment; handle multiple work priorities, organize and plan work and projects
Ability to be flexible and adapt quickly to new assignments and work under pressure
Ability to work independently using relevant knowledge to determine the best course of action
Preferred
Experience with academic library operations
Demonstrated experience coordinating technology-focused public service operations
Experience supervising and training student employees or frontline staff
Benefits
Comprehensive benefits package typically worth 30-35% of your base salary
Company
The California State University
The California State University is the largest system of four-year higher education in the country, with 22 campuses, 56,000 faculty and staff and more than 450,000 students.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$8.85MKey Investors
DensoNational Endowment for the Humanities (NEH)Dale Carlsen
2024-10-30Grant
2023-01-10Grant· $0.15M
2018-10-26Grant· $2.7M
Leadership Team
Steve Relyea
Executive Vice Chancellor and Chief Financial Officer
Recent News
2025-12-19
East Bay Times
2025-12-10
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