First Business Bank · 3 weeks ago
Director of Operations - Equipment Finance
United States
Full-time
Remote
Mid, Senior Level
7+ years expFirst Business Bank is dedicated to putting people first, resulting in engaged employees who provide unmatched client satisfaction. The Director of Operations will lead and optimize the operational functions of the Equipment Finance division, overseeing areas such as Documentation, Funding, and Customer Service while driving efficiency and client satisfaction.
Financial Services
Responsibilities
Lead Operational Excellence: Oversee all operational areas of the vendor finance group, ensuring efficiency, compliance, and superior client experience
Strategic Planning & Execution: Develop and implement high-level strategic goals focused on process improvement, reporting, and portfolio performance
Team Leadership: Recruit, mentor, and manage a talented operations team. Build a structure that fosters growth, accountability, and continuity
Policy Development: Establish and enforce policies and procedures for documentation, collections, end-of-term processes, and customer service
Cross-Functional Collaboration: Partner with sales and leadership teams to align operational strategies with business objectives and client needs
Performance Monitoring: Create reporting and tracking mechanisms to measure adherence to SLAs, identify inefficiencies, and drive continuous improvement
Documentation Expertise: Oversee the development and maintenance of lease and loan documentation for vendor finance programs
Executive Communication: Maintain close alignment with senior leadership to ensure operational strategies support organizational goals
Qualification
Required
Post-secondary degree, in a business related field preferred
7–10 years of experience in equipment leasing/finance
at least 3–5 years in a senior leadership role managing teams in an equipment leasing/financing organization
Deep knowledge of lease/loan accounting practices and documentation
Significant experience negotiating lease and loan documents and structuring high-level vendor programs
Proficiency in transaction structuring and pricing, including use of TValue and financial calculators
Strong understanding of financial calculations (yield, NPV, IRR)
Superior verbal and written communication skills with the ability to influence and collaborate across teams
Demonstrated aptitude and curiosity for technology and systems, including emerging tools such as AI; ability to quickly learn, adapt, and leverage digital solutions to drive efficiency and innovation
Proficient in MS Office Suite (Word, Excel, PowerPoint), DocuSign, and CRM platforms (e.g., Salesforce)
Skilled in TValue and financial modeling tools
Benefits
Comprehensive Health, Dental, and Vision plans
Competitive compensation, with a focus on professional development and internal mobility
Paid vacation time (15 days minimum per year)
Paid sick leave (6 days per year)
1 day paid volunteer time
10 paid holidays (annually)
Paid parental leave
401(k) program with company matching, plus additional profit sharing contribution
Performance based annual incentive program
Free and confidential Employee Assistance Program
Wellness programs
Education Assistance Program
Employee Stock Purchase Program
Plus many other perks and benefits!
Company
First Business Bank
First Business Bank offers business banking, commercial banking, specialty finance, private wealth, and consulting to banks. Member FDIC.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$77.5M2023-10-03Post Ipo Debt· $15M
2022-03-04Post Ipo Equity· $12.5M
2022-03-04Post Ipo Debt· $20M
Leadership Team
David Seiler
President and Chief Operating Officer
Recent News
2026-01-08
Startup and Tech News - Madison Startups
2025-10-31
2025-10-31
Company data provided by crunchbase