TriStar Centennial Medical Center · 15 hours ago
PBX Operator
Nashville, TN
Full-time
Onsite
Entry Level
1+ years expTriStar Centennial Medical Center is committed to caring for patients with purpose and integrity. They are seeking a PBX Operator responsible for handling multi-line phone systems, providing directions to the public, and responding to emergency situations while maintaining confidentiality and security of patient information.
Health Care
Responsibilities
Ability to handle multi-line phone system
Ability to provide directions and information to the general public
Answer and direct incoming calls
Responds quickly and accurately to disaster and emergency situations as required, remaining calm
Performs overhead paging
Monitors all alarms located in PBX and notifies appropriate personnel as required
Accurately utilizes the features of the PBX consoles, headsets, telephones, and other related equipment
Assist with maintaining cleanliness, safety, and security of the PBX area
Maintains confidentiality, security, and integrity of patient an organizational data
Ensures release of information is consistent with all privacy policies
Serves as backup to information specialists
Provides customer service
Supports the facilities Standard of Performance and ICARE Values
Qualification
Required
Ability to handle multi-line phone system
Ability to provide directions and information to the general public
Answer and direct incoming calls
Responds quickly and accurately to disaster and emergency situations as required, remaining calm
Performs overhead paging
Monitors all alarms located in PBX and notifies appropriate personnel as required
Accurately utilizes the features of the PBX consoles, headsets, telephones, and other related equipment
Assist with maintaining cleanliness, safety, and security of the PBX area
Maintains confidentiality, security, and integrity of patient an organizational data
Ensures release of information is consistent with all privacy policies
Serves as backup to information specialists
Provides customer service
Supports the facilities Standard of Performance and ICARE Values
Interpersonal skills to successfully interact with all internal and external customers
Computer skills to include keyboarding
Demonstrated experience with each of the required areas of expertise in general essential functions below
High School Graduate / GED
Preferred
One year experience involving significant information distribution to the public
Six months receptionist experience
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
TriStar Centennial Medical Center
TriStar Centennial Medical Center is a bed-service facility that provides medical and surgical services.
Nashville, Tennessee, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashley Gregory
ECMO Lead TriStar Centennial
Austin Burnett, MBA
Human Resource Business Partner
Recent News
2025-08-21
Seattle TechFlash
2025-06-16
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