LabConnect · 7 hours ago
Temp, Project Coordinator - Client Services
Johnson City, 2304 Silverdale Drive, Johnson City, Tennessee, United States of America
Full-time
Onsite
Entry Level
2+ years expLabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations to accelerate the development of new medicines. The Temp, Project Coordinator is responsible for collaborating with Project Managers and internal departments on ongoing clinical trial study projects.
BiotechnologyHealth CareMedicalPharmaceutical
Responsibilities
Ensures appropriate communication channels are maintained with Sponsors and Contract Research Organizations as the Secondary Project Contact
Promptly responds to interactions with Project Managers, internal LabConnect departments, sites, & sponsors
Updates all on-going project status to Project Managers as needed and monthly to direct manager
Provides support for investigation and resolutions for Quarantine samples as needed
Interfaces with, but not limited to, the following: Project Management, Sponsors, investigator sites, reference laboratories, Investigator Support Services, Clinical Trial Materials, Information Technology, Data Management personnel, and Executive Leadership Team
Updates and maintains Study specific Site Lists containing vital site information that is utilized by multiple departments
Verifies that Investigator’s Site information is accurate and up to date in all applicable databases
Generates Lab Report Access Forms for anyone seeking access to Lab Reports
Receives, verifies, and processes all returned Lab Report Access Forms, including but not limited to: ensuring forms are filled out properly, filed on SharePoint in study specific folder, and submission to the Quality Control Process
Provides response on supply requests, corrections, patient reports, and other inquiries and concerns. Requests project management assistance, when necessary
Documents meeting minutes & maintains the Project Dashboard Tracker spreadsheet and allows for edits from the Project Manager to be provided and distributed to attendees within 24-48 hours
Addresses escalated 4th day site queries & Double Data Entry quires through communication with the investigator site, sponsor, & PM contacts
Manages Study Closure Protocol notes as needed in applicable database
Completes and Submits Work Order requests to our Clinical Trial Materials department as requested
Provides study-specific (non-client facing) management reports to clients on a reoccurring basis
Facilitates distribution of study documents, such as the distribution of site memos to sites and sponsors, at the request of Project Managers
Manages Portal User Account Access in applicable system, including but not limited to creating, adjusting, and deactivating user’s access
Supports Study Set Up Managers with study set up tasks that include but are not limited to: Creation of SalesForce Projects, Updating SalesForce tasks/milestones/project health/Opportunity Amendments, Creation of study specific email addresses, Creation of study in Replicon
Exhibits an understanding of each protocol from a Project Coordinator’s perspective
Serves as a reference point for clinical investigators, handling questions, concerns, and complaints
Performs other related duties and tasks as necessary or as assigned
Qualification
Required
We're looking for someone who shines in customer service, stays organized, communicates well, juggles multiple tasks with ease, and connects naturally with others
Must possess the ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures
Must be able to draft clear and effective business communications
The ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public is necessary
Basic math proficiency required, no advanced math knowledge necessary
The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists is necessary
The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form is preferred
To perform this job successfully, an individual should have advanced knowledge of Microsoft Office applications, word processing software, spreadsheet software, and database software
Preferred
Bachelor's or associate degree
University program certificate
2–4 years of relevant lab experience
Experience or training in the clinical trial industry
Or any combination of the above!
Benefits
Financial Security (Base Pay and Future Eligibility of LabConnect's 401k Plan).
Health Benefits (Medical, Dental, and Vision) beginning on date of hire
Company
LabConnect
LabConnect provides global central laboratory services
501-1000 employees
H1B Sponsorship
LabConnect has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$28.5MKey Investors
ABS Capital Partners
2017-06-13Series A· $24.5M
2016-03-02Series Unknown· $4M
Leadership Team
Wesley Wheeler
CEO & Director
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-22
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2025-11-27
EIN Presswire
2025-11-18
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