Guardian Life · 10 hours ago
Underwriting Manager
United States
Full-time
Remote
Mid, Senior Level
$86K/yr - $142K/yr
5+ years expGuardian Life is seeking an Underwriting Manager to lead a high-performing life underwriting team and shape their digital-first future. The role involves overseeing case adjudication, ensuring quality standards, and promoting the adoption of automated underwriting and data-driven insights.
DentalFinancial ServicesHardwareInsuranceLife Insurance
No H1B
U.S. Citizen Only
Responsibilities
Provide expert judgment and oversight on highly complex and escalated cases, ensuring consistency with underwriting guidelines and mortality objectives; manage facultative referrals when appropriate
Oversee complex case adjudication during peak volumes, ensuring accuracy and consistency while promoting the use of analytics and modern underwriting platforms
Lead and develop a team of underwriters, set daily priorities, and ensure service-level adherence, consistency, and quality
Own rules maintenance and monitoring for automated underwriting; partner with tech teams to refine decisioning pathways
Own and advance underwriting monitoring programs (RHO, PIA), ensuring robust governance, accurate risk assessment, and continuous improvement informed by analytics and emerging technologies
Leverage analytics dashboards to track mortality, placement, cycle time, and referral rates; implement targeted improvements
Pilot and validate new underwriting technologies and vendor solutions; document business cases and measure outcomes
Coach, develop, and upskill underwriters in analytical thinking, digital tools, and customer-centric practices
Qualification
Required
Extensive life underwriting expertise, including authority to adjudicate complex, high-value cases and provide guidance on escalated decisions
Working knowledge of automated underwriting platforms and programs (e.g., Random Holdouts (RHO), Post-Issue Audits (PIA)); experience managing quality control
Familiarity with Electronic Health Record (EHR) data, GenAI-enabled tools, wearable data, and behavioral economics concepts applicable to underwriting
Experience using advanced analytics and visualization tools to monitor underwriting performance, uncover patterns, and inform continuous improvement initiatives
Strong communication and stakeholder management skills; ability to collaborate with reinsurers and vendors
Commitment to ethical decision-making, regulatory compliance, and sustainable practices
Minimum 5 years of life underwriting experience, with demonstrated ability to lead teams and manage complex case decisions
Benefits
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Benefits apply to full-time eligible employees.
Company
Guardian Life
Guardian Life Insurance Company of America (Guardian) is one of the country’s leading mutual insurers.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-23Non Equity Assistance
Leadership Team
Andrew McMahon
Chairman and CEO
Michael Prestileo
Chief Strategy Officer
Recent News
2025-12-11
Company data provided by crunchbase