Valet Living · 2 hours ago
Senior Director, Business Intelligence
Valet Living is seeking a strategic and hands-on Senior Director of Business Intelligence to elevate how data informs decision-making across their commercial organization. This role blends enterprise-level strategy with execution, focusing on building the analytics foundation that powers growth and performance optimization.
CommercialFacility ManagementService Industry
Responsibilities
Define and execute a comprehensive BI strategy aligned to commercial and company-wide priorities
Establish a clear analytics roadmap, including data architecture, reporting modernization, governance maturity, and automation
Serve as a trusted advisor to senior leadership, using data to shape strategy, investment decisions, and long-term planning
Identify leading indicators, trends, and growth opportunities that inform forecasting, pipeline health, segmentation, and market strategy
Design and oversee modern data architecture and semantic models that enable reliable, enterprise-grade reporting
Champion a single source of truth through strong governance, data definitions, and measurement standards
Modernize legacy reporting into automated, connected solutions integrated with Salesforce and other core systems
Ensure high standards for data accuracy, security, performance, and reliability across all reporting assets
Lead the design and delivery of dashboards, analytical models, and tools that directly impact revenue and growth performance
Translate complex data into clear, actionable insights for executive and operational audiences
Establish consistent measurement frameworks across Sales, Marketing, and other revenue-generating teams
Support strategic initiatives such as territory design, sales planning, and client lifecycle analytics
Build, lead, and mentor a high-impact team of BI and analytics professionals
Create a culture of analytical rigor, curiosity, accountability, and continuous improvement
Prioritize resources effectively and manage competing demands across multiple stakeholders
Develop talent through coaching, clear expectations, and growth-focused development plans
Collaborate closely with Sales, Marketing, Finance, Product, Client Experience, and IT to understand business needs and deliver insight-driven solutions
Partner with IT on data pipelines, ingestion frameworks, and infrastructure that support scalable analytics
Act as a key commercial operations partner, ensuring analytics efforts are aligned to real business outcomes, not just reporting output
Qualification
Required
10+ years of experience in Business Intelligence, Data Analytics, or Commercial Operations
5+ years of people leadership experience in a fast-paced, growth-oriented environment
Proven success supporting revenue-generating functions such as Sales, Marketing, or RevOps
Strong strategic mindset with the ability to translate business questions into scalable analytics solutions
Deep expertise with BI tools and modern data environments
Demonstrated ability to synthesize complex data into insights that influence senior leaders
Excellent communication skills, with the ability to make data accessible to non-technical audiences
Highly collaborative leader with strong prioritization skills and comfort navigating ambiguity
Preferred
Experience in SaaS, technology, or data-rich environments preferred
Experience with forecasting, statistical modeling, or advanced analytics is a plus
Benefits
Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
Flexible Time Off: No preset accruals: manage your time and work-life balance your way, plus 10 company-paid holidays.
Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs
Company
Valet Living
Valet Living is a pioneer of the doorstep collection amenity and innovator in turn services, maintenance support and pet solutions.
Funding
Current Stage
Late StageTotal Funding
$0.27M2020-11-23Acquired
2018-02-05Seed· $0.27M
Leadership Team
Recent News
2025-09-29
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