DoorDash · 2 days ago
Account Manager, Platform Innovation
Detroit, MI
Full-time
Onsite
Entry, Mid Level
2+ years expDoorDash is a technology and logistics company focused on empowering local economies. They are seeking an Account Manager to guide restaurant partners through onboarding, collect feedback, and provide strategic support to help them maximize their use of DoorDash products.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Manage restaurant partners (SMBs) in your region, understand their business needs, conduct regular check-ins, collect product feedback, and provide strategic guidance to help them grow
Communicate restaurant progress, status updates, and feedback to cross-functional teams, including Strategy, Operations, and Product
Minimize churn by identifying opportunities for expansion and helping partners leverage DoorDash products
Collaborate with Product, Operations, and Sales teams to ensure restaurants have the best possible experience using our platform
Qualification
Required
2-3 years of professional experience with a proven track record of success and increasing responsibility
Hold a Bachelor's degree or have equivalent work experience
Are a flawless executor who isn't afraid to roll up your sleeves and get to the lowest level of detail to solve problems
Empathize with customer needs and adapt to meet their unique goals resulting in an increase in customer satisfaction, retention, and product adoption
Have project management and/or account management experience
Possess excellent written and verbal communication skills
Can translate feedback from a restaurant to a product team and vice versa
Are comfortable working with technical products and hardware
Must have experience with Salesforce, Slack, and Google Workspace
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Crain's New York Business
2026-01-24
2026-01-23
Company data provided by crunchbase