Billings Clinic · 18 hours ago
IT Provider Informaticist
BILLINGS, MT, US
Full-time
Onsite
Entry, Mid Level
$35.34/hr - $48.71/hr
2+ years expBillings Clinic is a community-owned, not-for-profit health system based in Billings, Montana, recognized for its exceptional quality of care. The IT Provider Informaticist serves as the primary technology and training resource to physicians and APPs, focusing on system build, maintenance, and enhancing provider workflows through technology advancements.
Health CareHospitalMedicalNon Profit
Responsibilities
Performing system build and maintenance
Project leadership and participation in multidisciplinary team settings
Onboarding and ongoing education
Departmental rounding
Maintaining a high degree of contact with providers to respond quickly to their changing needs
Managing customer satisfaction and maintaining high service levels
Communicating changes in processes and procedures to providers, Information Technology staff and employees in a clear and timely manner
Advocates for standardization and optimization that promotes efficient provider workflows
Seeks opportunities for innovations with new technology advancements
Implementing and operational support of system configurations
Analyzing data and information system requirements
Providing technical expertise as an advisor to the user community for Billings Clinic and its regional partners
Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations
Meets all mandatory organizational and departmental requirements
Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance
Utilizes process improvement principles to assess and improve provider workflows
Demonstrates and encourages an ethic of open communication and teamwork throughout the organization
Builds an environment of shared commitment to Billings Clinic’s goals and responsibility to achieve quality outcomes
Provides consultation for related concerns and acts as a customer advocate
Foster the development of clinical systems design and the development of functional specifications with a focus on best clinical practices and standardization
Performs other duties as assigned or needed to meet the needs of the department/organization
Demonstrate a capacity to quickly learn subject and technical matter for assigned applications during implementation, maintenance, and updates on supported systems
Provide front line application support for Billings Clinic and Health System end-users
Research and analyze to assist in resolving problems with internal systems functionality
Observe and gather information regarding provider workflows
Identify improvements that could be implemented with a focus on best clinical practices and standardization
Perform system build utilizing standardized instructions with minimal supervision
Provide a bridge role between IT and the Provider community
Build and maintain relationships with providers and end-user staff
Understand and document operational support and assist with workflow documentation
Participates in cross-functional teams and projects
Execute test scripts and test plans
Develops and conducts provider training in applications either 1:1 or in a group setting
Work with external vendors and internal staff/teams within Billings Clinic to troubleshoot system issues
Participate in on-call rotation
Up to 25% travel for regional projects and support
Qualification
Required
4 Year Bachelors Degree in a related field
2 years in a related field
Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing
Benefits
Medical
Dental
Vision
403(b) Retirement Plan with employer matching
Defined Contribution Pension Plan
Paid Time Off
Employee wellness program
Company
Billings Clinic
Billings Clinic is a health care center that offers primary health care services.
1001-5000 employees
H1B Sponsorship
Billings Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (14)
2023 (11)
2022 (5)
2021 (9)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Eric Connell
CEO North Big Horn Hospital District
Kody Brinton
Chief Executive Officer
Recent News
2024-04-24
2024-04-24
Company data provided by crunchbase