Cedar Gate Technologies · 16 hours ago
Client Performance Manager
Houston, TX
Full-time
Hybrid
Mid Level
$85K/yr - $100K/yr
4+ years expCedar Gate Technologies is a rapidly growing company focused on value-based care solutions. As a Client Performance Manager, you will develop and implement strategies for optimizing performance across client networks, serving as the primary contact for providers and offering actionable insights to improve program outcomes.
AnalyticsHealth CareSoftware
No H1B
Responsibilities
Serve as the primary point of contact, trusted advisor, and internal advocate for a book of clients
Drives communication and collaboration in a highly matrixed environment to ensure client satisfaction for issue resolution within a book of clients
Facilitate regular, executive-level meetings focused on client needs, their organizational goals and objectives, and possible expansion opportunities
Arrange and conduct provider meetings to review, educate, and inform about their performance in Bundle programs and explore ways to optimize performance utilizing CGT analytics data and tools
Establish and maintain strong working relationships with providers and their office staff to promote the steady growth of participation in CGT programs
Maintain an internal record of internal and external tasks and provide progress updates to key stakeholders
Execute onboarding programs for new clients that outline their critical success factors, metrics for success, and how to mitigate revenue loss
Provide portal training, resolve issues related to the portal, and address ticket escalations
Examine, interpret, and report/present results of analytical initiatives to providers and their office staff, as well as CGT Department leadership
Oversee completion of client data requests, issue resolution, and other general needs
Organize and drive the successful completion of data insight initiatives through effective collaboration with stakeholders
Qualification
Required
4+ years of experience in provider relations or network management with a demonstrated ability to perform network development and/or provider relations
Healthcare experience, especially with Value-Based Care and payment methodologies
A bachelor's degree in a related field
Experience with advanced data visualization tools, such as Tableau and Power BI. Proficient in Excel, Word, Outlook, and PowerPoint
Demonstrated superior written and verbal communication skills
Demonstrated strong critical thinking and analytical skills
Maintain a professional, businesslike image to clients, visitors, internal staff, and the public
Excellent interpersonal and observational skills
Possess a positive attitude and a willingness to learn
Maintain an internal record of internal and external tasks and provide progress updates to key stakeholders
Self-motivated and team-oriented
Expected to be on-site at network provider locations 25% of the time, with 75% office and/or remote (home) work. Travel is required mostly within the local Houston area with some travel within the state of Texas
Currently eligible to work in the USA without an employment visa, except for those with a TN visa
Preferred
Experience in both provider and payer organizations is a plus
Experience with value-based care and payment methodologies is highly preferred
Experience with provider economics/analytics is a plus
Knowledge of claims processing, clinical office management, managed care plan benefits, value-based quality care and utilization management is a plus
Benefits
Excellent terms of employment and fringe benefits
Ongoing training that builds and extends professional, technical, and management skills
Company
Cedar Gate Technologies
Cedar Gate Technologies is a value-based care performance management analytic company.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-08-14Private Equity
Leadership Team
David B. Snow
Chairman & CEO
Recent News
2025-12-09
Cedar Gate Technologies
2025-10-03
Company data provided by crunchbase