Sorenson Communications · 1 month ago
HR Specialist I, Operations - Hybrid
Sorenson Communications is a leading language services provider, and they are seeking an HR Operations Specialist I to provide foundational support across the full employee experience. This role involves managing employee data, onboarding, accommodations, leave of absence assistance, and general HR process support.
TelecommunicationsVoIP
Responsibilities
Support payroll-related processing deadlines with timely updates
Manage the Employee Accommodations process by preparing documentation, updating case files, and facilitating scheduling or administrative steps
Assist with LOA request coordination, employee communication tracking, and documentation routing
Respond to unemployment claim requests, gather necessary information, and submit timely responses
Maintain and audit digital employee records for accuracy and compliance
Assist with onboarding tasks, including system setup, background check coordination, and documentation management
Provide general HR operations support
Act as a first point of contact for employee inquiries and triage questions appropriately
Partner cross-functionally with the Employee Experience team to support end-to-end employee lifecycle processes
Assist with continuous improvement of HR processes, templates, and SOPs
Other duties as assigned
Qualification
Required
High School Diploma or GED
1 year of experience in Human Resources (HR operations, HR admin, generalist support, or similar)
Working knowledge of HR operations and HRIS/data-entry best practices
Ability to learn unemployment and compliance-related workflows
Strong customer service orientation with the ability to support employees respectfully and professionally
High attention to detail and strong organizational skills
Ability to manage multiple deadlines in a fast-paced environment
Ability to handle confidential information with discretion
Proficiency in Microsoft Excel, Word, and HR-related software
Positive, solutions-oriented attitude that supports collaboration across the Employee Experience team
Preferred
Coursework or certification in Human Resources, Business Administration, or a related field
Experience with HRIS systems, accommodations processes or leave of absence management
Understanding of LOA and ADA/accommodation basics preferred (training provided)
Knowledge of ASL preferred
Company
Sorenson Communications
Sorenson Communications provideS the highest-quality communication products and services to all deaf and hard-of-hearing individuals.
Funding
Current Stage
Late StageLeadership Team
Recent News
thefastmode.com
2025-10-22
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