Customer Education Manager - FOREWARN jobs in United States
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red violet (NASDAQ: RDVT) · 6 hours ago

Customer Education Manager - FOREWARN

positionBoca Raton,FL,US
timeFull-time
remoteOnsite
seniorityMid Level

FOREWARN is a company that provides innovative solutions for safer engagements and smarter interactions through powerful analytics. The Customer Education Manager will develop educational content and experiences to help clients understand the value of FOREWARN's services, working cross-functionally with various teams.

AnalyticsAsset ManagementSoftware
badNo H1Bnote

Responsibilities

Instructional design: Designing effective and engaging educational content across different mediums is key
Communication: Much like their CSM counterparts, CEMs need to be excellent communicators, capable of explaining complex product functionalities in simple and easy-to-understand ways
Analytical: Use data to understand how customers are engaging with their content, and then use these insights to improve the content and strategy
Technology skills: Familiarity with various learning technologies
Adaptability: Adapt quickly to changes and update their materials accordingly

Qualification

Instructional designAnalytical skillsSalesforceReal estate experienceMicrosoft applicationsContent creationCommunicationTeam playerOrganizational skillsAdaptability

Required

Prior experience in the real estate industry as a former agent, or in a role working alongside agents/brokers is a plus
Excellent oral and written communication skills
Team player disposition
Superior organizational skills with the ability to effectively manage Salesforce reporting pertaining to prospects, opportunities, customer base and revenue forecasting
Skilled with Microsoft applications and Salesforce
Ability to communicate with both technical and non-technical customers
Applicants must have permanent work authorization in the U.S.; we are not sponsoring visas for this role

Preferred

Experience creating and training education content (preferably)

Benefits

Opportunity for stock (RSU) grants
A 401K and generous company match
Flexible PTO policy
Medical, dental and vision coverage
Commuter benefits
In-office healthy snacks
Team events

Company

red violet (NASDAQ: RDVT)

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At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence.
dateFounded in 2017
location
Boca Raton, Florida, USA
people-size201-500 employees
web-link
https://www.redviolet.com/

Funding

Current Stage
Public Company
Total Funding
$28.5M
2021-11-23Post Ipo Equity· $21M
2019-08-29Post Ipo Equity· $7.5M
2018-03-16IPO

Leadership Team

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Angus Macnab
Chief Technology Officer
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Recent News

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Red violet Named to TIME’s America’s Growth Leaders of 2026 List
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red violet Named to TIME’s America’s Growth Leaders of 2026 List
2025-11-08
Company data provided by crunchbase