Oakland Housing Authority · 12 hours ago
Risk Management Analyst
Oakland, CA
Full-time
Onsite
Entry Level
$119K/yr - $132K/yr
2+ years expThe Oakland Housing Authority is seeking a Risk Management Analyst to provide administrative support in claims management, safety, and general insurance programs. The role involves processing claims, communicating with claimants, and assisting with safety training and insurance evaluations.
GovernmentLeasingReal Estate
No H1B
Responsibilities
Serve as the main point of contact for claims adjusters; and
Conduct personal, telephone, and/or written communication with claimants; and
Receives, evaluates and processes insurance billings, liability, auto and property damage claims filed against or sustained by the Authority; and
Obtain needed repair estimates for property and autos; and
Reviews liability claims, accident reports, property damage reports, Workers’ Compensation claims and other documents for accuracy and completeness and gathers information to verify, clarify, document or determine liability issues; and
Sets up files, logs information, types reports, letters, correspondence, memos as assigned; and
May conduct preliminary or follow-up fact-finding interviews on litigated and non-litigated cases; and
Assists with negotiating settlements with claimants, insurance companies, and attorneys; and
Assists assigned legal counsel in gathering information for interrogatories, requests for admission and production of documents; and
Assist with responding to Freedom of Information Act (FOIA) and public records requests; and
Prepares, organizes and maintains complete and accurate claim and insurance files, logs and reports; and
Reviews insurance policies for accuracy and completeness and performs follow-up action to insure compliance with Authority requirements; and
Processes and interacts with brokers regarding quotes and process insurance billings; and
Assists in insurance evaluation process; and
Corresponds by letter with claimants, adjusters, insurance brokers, attorneys, or other individuals and agencies; and
Responds to inquiries by telephone; and
Assist with setting up Workers’ Compensation claims working with the claims examiners and medical providers, monitor/tract claims status and Ergonomic Assessment Request and equipment procurement; and
Assist departments with safety training according to CAL-OSHA compliance; and
Assists with complying and analyzing property and casualty claims/loss information to identify trends, risk exposures, and hazards; assists in the preparation and distribution of loss reports and recommendations to the Authority
Assist with the coordination of the agency’s safety committees
Qualification
Required
A bachelor's degree, with the appropriate major, and two years of applicable experience
Must possess and maintain a valid California driver's license and an insurable driving record
Equivalent combinations of education, training and experience will be considered
Basic principles, practices and techniques of insurance administration, claims investigation, adjustment and workers' compensation; including claims processing, insurance record keeping, safety standards, government codes, public liability and rules of evidence; methods and techniques of research, data collection and analysis
Provide complex administrative support to the insurance and claims process
Adjust or settle claims and document the process
Prepare detailed written reports and correspondence
Respond to public inquiries, and maintain community relations
Conduct research, collect, organize and analyze data pertaining to insurance and claims management
Communicate effectively, both orally and in writing (or with audio and visual capacities)
Interpret policies and procedures
Make sound decisions proficient in Microsoft Office
Simplify, analyze and explain coverages to accurately adopt an effective course of action
Preferred
Associate in Claims (AIC) is very desirable
Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus
Benefits
SICK LEAVE is accrued at the rate of one day per month.
VACATION LEAVE for new employees is accrued at the rate of 10 days each year.
There are also fourteen (14) paid holidays each year.
RETIREMENT - The Authority is a member of the Public Employees' Retirement System (PERS).
The Authority also participates in Social Security.
HEALTH, DENTAL, AND VISION INSURANCE is available.
GROUP LIFE INSURANCE is fully paid by the Authority.
Management, supervisory, professional and confidential employees are also entitled to a management benefit package allowance and five days of administrative leave per year.
Company
Oakland Housing Authority
Oakland Housing Authority is a public housing agency that obtains federal funds and offers diverse housing options for low-income citizens.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Patricia Wells
Chief Executive Director
Recent News
2025-02-25
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