Abode · 13 hours ago
Front Desk Receptionist
San Leandro, CA
Full-time
Onsite
Entry Level
$25/hr - $27.50/hr
1+ years expAbode is one of the largest nonprofits working to end homelessness in the Bay Area, and they are seeking a Front Desk Receptionist for their programs in Alameda County. The Front Desk Receptionist will welcome participants, assist them in connecting with services, and provide administrative support while maintaining a welcoming environment.
CommunitiesNon ProfitSocial
Responsibilities
Create a welcoming environment and provide warm, helpful customer service
Assist all participants that come into the Housing Resource Center with contacting their onsite service provider and navigating services
Deescalate participants and assist them in maintaining composure in the waiting area. Help people with psychiatric symptoms and/or low tolerance for frustration manage their behavior in the waiting area and cope with unforeseen changes
Maintain resources in the waiting area, have a strong understanding of these resources, and be able to explain resources to anyone who may stop in for assistance
Assist service teams with dispensing stipend and payee checks throughout the week
Communicate with Abode teams regarding their appointments and drop-in participants
Manage referrals from internal Abode programs and connect the participants with the appropriate services
Communicate regularly with other internal Abode programs on the services being offered and space availability
Maintain cleanliness, order, available resources, and welcoming vibe of the waiting room
Other duties as assigned
Qualification
Required
High school diploma or equivalent (GED) required
1 year of field experience working with people with serious mental illness disorders and/or the homeless population
Use of personal vehicle, proof of a valid and current California Driver's License and current insurance along with a clean DMV record required
Benefits
100% paid health, vision, and dental options
19 PTO days & 12 Holidays per year
Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
3% retirement match/contribution
Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
Company
Abode
Abode's mission is to end homelessness by assisting low-income, un-housed people, including those with special needs, to secure stable, supportive housing; and to be advocates for the removal of the causes of homelessness.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$5MKey Investors
Day One Fund
2018-11-20Grant· $5M
Leadership Team
Louis Chicoine
Chief Executive Officer
Dr. Juana Nunley, DBA, CPO, ARM
Chief Property Management Officer
Recent News
2025-02-11
Company data provided by crunchbase