Chenega Corporation · 13 hours ago
Computer Operator IV
Chenega Defense & Aerospace Solutions is a company focused on providing expert Engineering and Technical Support Services to federal customers. The Computer Operator IV will support the IT Help Desk and perform various clerical duties while maintaining a close relationship with the Supervisor and Staff.
Information Technology
Responsibilities
Monitor and operate the enterprise in accordance with operating instructions
Study operating instructions to determine the equipment setup needed
Load and configure equipment with required items
Assist customers with Tier 1 assistance calls
Enter and maintain job tickets into the ticketing system
Diagnose and correct equipment malfunctions
Review error messages and make corrections during operation, or refer problems
Maintain operating record
Performs daily activities that include administrative duties
Perform project and job tracking and review
Perform other related duties as assigned
Other duties as assigned
Qualification
Required
High School Diploma/GED required
2+ years' experience in an IT desktop support role
Must be able to obtain DoD 8570 IAT Level I within 6 months of hire
Experience working in a multi-platform environment with Microsoft Windows 10/11 and Microsoft Windows Server 2016/2019/2022
Sufficient understanding of TCP/IP networking protocol to do preliminary network troubleshooting
Competence in Microsoft Office skills
Intermediate level user of Microsoft Excel
Ability to write clearly and edit work for spelling and grammar
Preferred
Background check with the ability to obtain a Secret clearance (Secret Clearance Preferred)
Company
Chenega Corporation
As the most successful Alaska Native village corporation, Chenega figures prominently in the diverse government services contracting marketplace supporting defense, intelligence, and federal civilian customers.