ServiceNow Data and Reporting Intern jobs in United States
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Construction Specialties · 4 hours ago

ServiceNow Data and Reporting Intern

Construction Specialties is a specialty building products manufacturer that provides solutions to building challenges faced by architects, designers, and contractors. The ServiceNow Data and Reporting Intern will resolve technical issues related to the organization’s computer systems and provide support to customers via the ServiceNow ticketing system.

Building Material
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Responsibilities

Install and configure computer hardware and software
Troubleshoot, diagnose, and resolve hardware/software problems
Administer AD, Egnyte, Okta, O365 email accounts
Provide support for customers via ServiceNow ticketing system
Restore deleted files from backup (w/Systems Engineering)
Collaborate with IT departments on various projects
Interface between customer and second tier support
Set up for conference room meetings
Train and review general policies and procedures with new hires
Report local IT operations/projects to Facility and IT management
Perform other related duties assigned by IT Management
Produce Knowledgebase articles as needed/requested

Qualification

Windows Workstation OSPC hardware/software troubleshootingMicrosoft Office SuiteBasic networking conceptsA+ certificationAnalytical skillsVerbal communicationWritten communicationTechnical communication

Required

Must be a current undergraduate student majoring in an accredited degree program for Computer Science/Engineering or similar entering their junior or senior year
Windows Workstation OS (Windows 10, 11)
PC hardware/software set-up and troubleshooting
Microsoft Office Suite experience
Basic networking concepts
Strong verbal, written, and technical communication
Strong analytical skills and troubleshooting methods
Strong technical knowledge of personal computers and network systems
Ability to work non-standard hours as circumstances dictate
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Interns are responsible for their own housing and transportation

Preferred

A+ certification or Microsoft certification preferred

Company

Construction Specialties

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Founded in 1948, Construction Specialties (CS) is a family-owned building products company celebrating 75 years in business.

Funding

Current Stage
Late Stage

Leadership Team

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Nick Longman
Chief Executive Officer
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Company data provided by crunchbase