Medical Review Institute of America · 19 hours ago
Implementation Coordinator (Remote)
United States
Full-time
Remote
Mid LevelMedical Review Institute of America is a clinically-driven, tech-enabled utilization management company offering expert clinical reviews and regulatory guidance. The Implementation Coordinator will guide implementations for all internal and external stakeholders, focusing on customer service and managing the onboarding process for new clients and expansions.
Health CareManagement ConsultingMedical
Responsibilities
Lead and coordinate all aspects of client readiness for MRIoA (Medical Review Institute of America) business, ensuring operational & clinical preparedness by the anticipated start date
Drive the implementation process, preparing the business to support incoming cases from day one of planned go-live
Manage the process of obtaining test cases to inform the operations & clinical teams of client needs and process adjustments
Use test cases in collaboration with operations & clinical team to determine ramp plan when applicable
Develop agendas for client meetings, document discussions, and ensure timely and accurate completion of all implementation tasks by all parties, including the client
Set the agenda for the calls by soliciting input from participants and send out notes the day of the call with a summary of list of deliverables and owners
Act as a liaison with clients, implementing/expanding new lines of business through go live
Communicate implementation status updates to MRIoA stakeholders
Identify and implement improvements to support smooth client implementations
Undertake special projects and other tasks assigned by the Implementation Manager
Resolve implementation issues impacting the team for clients before going live
Complete and support all Compliance Program activities promptly
Participate in company meetings and committees as requested
Complete other duties as requested
Qualification
Required
Proven ability to work in a fast-paced, high-functioning environment, managing multiple priorities to meet deadlines
Personal computer literacy and high competency in use, including Word, Excel, PowerBI, and PowerPoint
Exceptional organizational skills with meticulous attention to detail
Excellent communication and interpersonal skills
Excellent critical thinking skills and a strong focus on detail
Experience with speaking with client stakeholders
Experience/knowledge of IRO processes, UM, or Managed Care, along with knowledge of medical insurance terminology and processes
Bachelor's degree
Preferred
PMP Certified
Benefits
Healthcare
Vision and dental insurance
A generous 401k match
Paid vacation
Personal time
Holidays
Company
Medical Review Institute of America
Medical Review Institute of America, LLC (MRIoA) is the top medical review company in the United States.
Founded in 1983
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Parthenon Capital Partners
2024-07-08Private Equity
Leadership Team
Ron Sullivan
Chief Executive Officer
David Baugh
Chief Financial Officer
Recent News
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