First Horizon Bank · 14 hours ago
Digital Payments Product Manager
Charlotte Metro
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expFirst Horizon Bank is seeking a Digital Payments Product Manager within consumer and small business payments. This role will be a part of the team driving the transformation of our digital payment product suite and will help deliver innovative payment solutions that meet the evolving needs of our customers.
BankingFinanceFinancial ServicesRisk Management
No H1B
Responsibilities
Partner with/lead an agile team focused on delivering digital payment capabilities and future enhancements using strong agile methodologies
Execute on product roadmap aligned with business goals
Support product outcomes and drive towards the target-state vision, create exceptional digital payment experiences and products with measurable business outcomes and customer benefits
Partner well with cross-functional teams to deliver on digital roadmap
Champion customer needs, using data and insights to drive product strategy
Support OKRs, KPIs and KRIs to achieve goals, measure performance and manage risk
Leverage data and voice of customer to inform decision-making and product enhancements
Develop controls and support management of fraud mitigation tactics and strategies at the product level
Ensure product compliance with regulatory standards and manage risks effectively
Partner with risk management to develop a strong control environment
Represent the digital organization by leading and demonstrating the role of strong product management
Develop comprehensive business cases and product presentations
Qualification
Required
8+ years of payments product management experience within banking, fintech, or financial services
Adept in Agile methodologies and product development lifecycles
Experience with vendor/provider ecosystem
Knowledge and understanding of regulatory compliance requirements with experience working in a regulated industry, financial services preferred
Analytical with experience to evaluate business opportunities through a data driven approach
Ability to thrive in a matrixed organization working with multiple internal teams
Strong customer focus and ability to translate insights into product vision
Strong control and risk management skills including fraud mitigation
Excellent written and verbal communication skills at all levels
Preferred
Experience with digital wires
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
Company
First Horizon Bank
First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Hope Dmuchowski
Chief Financial Officer
Ben Hopper
Senior Vice President, Head of Consumer Distribution and ATM Strategy
Recent News
2026-01-17
EIN Presswire
2026-01-16
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