Neighborhood Credit Union · 13 hours ago
Float Teller (South Branches)
Duncanville, TX
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrNeighborhood Credit Union is seeking a Float Teller to support retail branch operations and develop front-line staff. The role involves providing exceptional member service through financial transactions, educating members on digital channels, and maintaining a secure and welcoming branch environment.
BankingFinancial Services
Responsibilities
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions
Helps control the flow of traffic at the branch while creating a pleasant, welcoming, and secure environment for all who enter
Provides world class service as they serve members through financial transactions and guide them with in- branch technology that may include:
Processing deposits to share, share draft, and other savings accounts
Disbursing cash or check withdrawals
Monitoring deposit amounts and examining documents for endorsement and negotiability
Providing official checks and credit card advances
Receiving loan payments and service charge payments for services
Processing transfers between accounts as required
Redeeming US Savings Bonds
Strongly advocates Neighborhood Credit Union’s digital channels while educating members on the ease of utilizing these services
Assists members with service requests while educating members on best possible solutions and future options to provide them with the most efficient member experience
Actively markets and cross-sells current and new products and services of the credit union and educates members on the features and benefits of new, as well as existing services
Knowledgeable on the functionality of both Interactive Teller Machine and NEXT self-help kiosk technology with ability to act as a support employee at current branch or another branch, if necessary
Assumes responsibility for establishing and maintaining effective, professional relationships within the organization, with members, and within the community
Maintains ownership of delivering a consistent exceptional member service experience to visitors and members alike. Encourages member usage of online reviews to validate service delivery standards
Maintains privacy of member account information
Follows all policies and procedures regulated by the credit union, including guidelines for preventing fraud and robbery, as well as governmental policies and procedures
Ensures members’ requests and questions are promptly resolved
Assumes responsibility for establishing and maintaining effective communication and positive working relationships with management and within the organization
Cognizant of individual sales goals, branch production and impact to organizational success; Leads by example with integrity and approaches sales opportunities with confidence and enthusiasm
Assists other departments in meeting the needs of members, when necessary
Attends meetings as required
Keeps Branch Manager informed of any significant problems or concerns
Assumes responsibility for related duties as required or assigned
Heavily involved in vault operations, ordering of cash and monitoring of recycler cash flow
Assists Branch Manager in regulating necessary vault/cash audits and supplying Compliance with necessary monthly documentation
Compiles branch month end work boxes and coordinates with Facilities for pick up
Ensures branch supplies are maintained
Accurately balances transactions at end of business day
Performs such other functions that might be needed from time to time and assists others to complete tasks and work assignments
Qualification
Required
Knowledge of the digital channels and branch technology
Ability to educate members on the ease and convenience of branch technology
Experience in performing Teller functions efficiently, effectively, and accurately
Ability to control the flow of traffic at the branch
Experience in providing world class service through financial transactions
Ability to process deposits to share, share draft, and other savings accounts
Ability to disburse cash or check withdrawals
Ability to monitor deposit amounts and examine documents for endorsement and negotiability
Ability to provide official checks and credit card advances
Ability to receive loan payments and service charge payments for services
Ability to process transfers between accounts as required
Ability to redeem US Savings Bonds
Strong advocacy for Neighborhood Credit Union's digital channels
Ability to assist members with service requests and educate them on solutions
Experience in marketing and cross-selling products and services
Knowledge of Interactive Teller Machine and NEXT self-help kiosk technology
Ability to establish and maintain effective, professional relationships
Commitment to delivering exceptional member service
Ability to maintain privacy of member account information
Knowledge of policies and procedures regulated by the credit union
Ability to resolve members' requests and questions promptly
Ability to communicate effectively with management and within the organization
Awareness of individual sales goals and branch production
Ability to assist other departments in meeting member needs
Willingness to attend meetings as required
Ability to keep Branch Manager informed of significant problems or concerns
Ability to perform vault operations and monitor cash flow
Ability to assist Branch Manager with vault/cash audits
Ability to compile branch month end work boxes
Ability to ensure branch supplies are maintained
Ability to accurately balance transactions at end of business day
Company
Neighborhood Credit Union
Neighborhood Credit Union is a banking and financial services firm that deals with lending loans, mortgages and other financial services.
Founded in 1930
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James Frankeberger
Chief Financial Officer
Recent News
2025-10-23
Company data provided by crunchbase