Veterinary Client Service Representative jobs in United States
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Thrive Pet Healthcare · 15 hours ago

Veterinary Client Service Representative

positionFrederick, MD
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $22/hr

Thrive Pet Healthcare is a leading animal specialty and emergency service facility seeking an experienced Veterinary Client Service Representative. The role involves answering phone calls, scheduling appointments, managing record requests, and providing exceptional client service in a fast-paced environment.

Health CareHospitalMedicalPetVeterinary
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H1B Sponsor Likelynote

Responsibilities

Answer and triage phone calls from clients
Schedule appointments and procedures
Check in clients
Monitor flow
Manage record requests
Process payment transactions

Qualification

Veterinary Customer ServiceCompassion for animalsEffective communicationDetail-orientedTeam player

Required

Experienced Veterinary Customer Service Representative
Compassion for both the animal patients and the pet owners
Motivated team player
Ability to communicate effectively and professionally with doctors, customers, and other staff members
Desire and passion to learn every day
Reliable, detail-oriented, and comfortable in a fast-paced environment

Benefits

Medical
Dental
Life
401(k)
Paid time off
Paid parental leave
Generous pet benefits
Mental health resources, including 24/7 access to Lyra Health
Employer-sponsored childcare and elder care
Personalized care for every family-forming journey
FREE CE courses
Pet perks and veterinary service discounts
Student loan management tools and assistance

Company

Thrive Pet Healthcare

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Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.
dateFounded in 2003
location
Austin, Texas, USA
people-size5001-10000 employees
web-link
https://www.thrivepetcare.com

H1B Sponsorship

Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)

Funding

Current Stage
Late Stage
Total Funding
$386M
Key Investors
TSG Consumer Partners
2025-03-31Debt Financing· $350M
2023-07-12Private Equity· $36M

Leadership Team

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Tad Stahel
Chief Executive Officer
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Joseph Mazzarella
Chief Technology Officer
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Recent News

Pet Age
10K Patients Treated: PetCure Oncology, Thrive Pet Healthcare Redefine Access to Radiation Therapy
2026-01-08
Morningstar.com
Thrive Pet Healthcare and Empyrean Medical Systems Partner to Bring Human-Grade Precision to Veterinary Cancer Care With the Sirius(TM) Advanced Radiation Platform
2025-11-21
PharmiWeb
Thrive Pet Healthcare and Empyrean Medical Systems Partne...
2025-11-21
Company data provided by crunchbase