Seattle Theatre Group · 4 hours ago
Chief Mktg & Comm Officer
Seattle, Washington, United States
Full-time
Onsite
Director/Executive
$158K/yr - $253K/yr
10+ years expSeattle Theatre Group (STG) is a nonprofit organization and independent event promoter that stewards several historic theatres in Seattle. They are seeking an experienced Chief Marketing and Communications Officer (CMCO) to lead marketing strategies, strengthen audience engagement, and drive revenue while aligning with the organization’s mission and values.
Media and Entertainment
Responsibilities
Oversee marketing, communications, audience services and sales functions
Ensure effective STG branding; articulate STG’s desired brand voice, image, and position, and ensure consistent communication of such, both internally and externally
Lead the development of storytelling assets to assist in awareness of STG as a non-profit community arts organization, bolster fundraising efforts, and increase stakeholder engagement
Oversee STG sales programs, ensuring maximum value proposition for STG and our patrons. This includes the management of our Broadway, concerts, and comedy programs
Create and manage unique strategies and campaigns that reach a diverse population and feature a variety of performing arts genres – Broadway, rock & roll, hip-hop, dance, comedy, family, film, ECE programs, and more
Manage the relationship with our ticketing platform provider, Ticketmaster
Ensure well-managed, effective websites, email campaigns, and social media accounts to extend STG’s reach and facilitate internal and external interactions
Create a high public awareness around STG’s Education & Community Engagement (ECE) programs
Shared accountability for STG’s overall organizational strategy. Work within STG teams to: Develop and maintain a strategic perspective (based on marketplace, patron, and constituent needs and satisfaction) in organizational direction, programs, and decision-making
Participate in the general management of the organization as well as special projects and initiatives that advance the institution
Ensure that STG’s mission, vision, and values are upheld and practiced throughout the organization
Oversee with the data specialist the organization’s data strategies
Act to raise awareness and provide solutions aligned with institutional priorities
Participate in advocacy and public affairs opportunities, in support of STG and our arts & culture industry/economy
Oversees audience and market research and shares findings with the entire organization
In partnership with the communications manager, oversee the development of appropriate messaging, including crisis communication, to represent STG’s mission and vision, both internally and externally
Manage people and programs to maintain the best possible workforce and culture
Ensure effective people management within the department
Lead and mentor a high-performing marketing, communications, audience services, and sales team
Support, participate in, and oversee cross-functional teams within STG
Effectively support all staff so they can act on behalf of STG by: Transmitting STG’s values, vision, mission, and direction
Engaging people in deepening STG’s significance in the cultural community
Proactively supporting, developing, and promoting STG’s equity initiatives
Qualification
Required
10-15+ years of sales and marketing experience in the performing arts or a similar industry with proven success in a senior management role
Demonstrated ability to plan, implement, and manage at both strategic and operational levels
Exceptional presentation and writing skills
Proven track record of developing and implementing marketing and sales strategies that have consistently met or exceeded planned objectives
Ability to thrive in a fast-paced environment
Ability to work collaboratively with colleagues and staff to create a high-functioning team
Demonstrated successful press and media relationships
Demonstrates a strong, proven ability to handle and prioritize demanding workloads calmly and professionally
A good listener and strategist; comfortable receiving input from many sources, and able to analyze and formulate disparate information into a sound, well-organized plan
Preferred
Experience with subscription, club, and/or membership programs
Successful experience using a CRM-Salesforce and Ticketmaster
Benefits
Medical
Dental
Vision
Life LTD and STD Insurance
Paid sick
Vacation and holidays
403b retirement savings plan with a discretionary match
Company
Seattle Theatre Group
Seattle Theatre Group® is a non-profit arts organization
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Nate Dwyer
Chief Operating Officer
Adriana Wright
Education Partnership Manager
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