Leidos · 17 hours ago
Voice and Hardware Systems Engineer - TS/SCI with Poly
Colorado Springs, CO
Full-time
Onsite
Entry, Mid Level
$70K/yr - $126K/yr
2+ years expLeidos is seeking a Voice and Hardware Systems Engineer to support a client’s requirements in a challenging and dynamic setting. The role involves executing and supervising processes of Voice System/Hardware Engineering operations to ensure mission continuity and support to the IC community.
ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide system level engineering support mission critical IT systems, related telecommunications trunk circuits, voicemail and telephone instrument units
Ensures the availability of mission critical launch communications systems through proactive Tier 2 hardware maintenance
Updates or creates knowledge articles to allow Tier 1 to resolve without escalation to Tier 2
Performs daily system checks for alerts or degradation of service or system
Provide systems engineering support to enterprise voice over IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System
Provide consistent execution of Voice availability and reliability through the direction of proactive engineering methodologies and request fulfillment activities
Develop and implement technical solutions through deep analysis and understanding of impact to the end-product/solution
Ensures the availability of mission critical launch communications systems through proactive voice systems IT systems engineering
Performs incident and problem management to resolve or escalate issues in order to restore service
Supports configuration management and change management activities
Qualification
Required
U.S. Citizen with an active TS/SCI with Polygraph
Requires BS and 2+ years of prior relevant experience or Masters with less than 2 years of prior relevant experience. Additional experience can be considered in lieu of a degree
Current DoD 8570 certification applicable to the position (typically Security+)
Must understand complex, classified, mission specific communications infrastructure and technology that specifically supports US strategic launch capabilities
Requires Launch or mission operations experience
Experience performing voice systems engineering on mission critical systems
Understand mission critical desktop and communications hardware and software
Experience supporting configuration management, change management and service transition
Excellent verbal and written communication skills
Proven ability to work collaboratively and constructively as part of a team
Must be willing to perform call-in support as required
Preferred
Strong Analytical skills
SharePoint, ServiceNow
ITIL Foundations certification
Company
Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-02-20Post Ipo Debt
2013-09-17IPO
Leadership Team
James Carlini
Chief Technology Officer
Theodore Tanner
Chief Technology Officer
Recent News
MarketScreener
2025-12-16
2025-12-16
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