UC Santa Barbara · 17 hours ago
Parking System Analyst
Santa Barbara, CA
Full-time
Onsite
Mid Level
$30.98/hr - $41.18/hr
4+ years expUC Santa Barbara is an innovative institution focused on providing safe and reliable parking and transportation alternatives. The Parking Systems Analyst is responsible for configuring departmental software systems, maintaining parking equipment, and ensuring compliance with security standards while supporting the overall parking operations on campus.
Higher Education
Responsibilities
Responsible for configuring, managing, and supporting departmental parking software systems, ensuring system settings accurately reflect parking rates, business rules, and operational requirements
Applies professional business/technical support concepts to resolve hardware and software issues
Coordinates with UCSB’s Communications Services & the Network Operations Center on complex network connectivity issues as they relate to parking systems where analysis of the situation or data requires a review of a variety of factors
Provides field technology incident management, track, prioritize, and manage incidents to receive or provide timely resolution
Implements hardware and software upgrades on parking pay station equipment; executes test scenarios, validates test data and documents test results
Works with system vendors on warranties and parts exchanges
Ensures secure storage for TPS hardware (pay stations, parking meters, portable digital signage, etc.)
Tests hardware, software and configurations and analyzes/summarizes reports of results, drawing conclusions and making recommendations
Responsible for the physical security associated with parking systems; pay stations and parking meter equipment
Provides technical support for and responds, as needed, to reports of parking systems malfunctions
Oversees a variety of operations in connection with the programming, configuration, firmware upgrades, software upgrades, internal hardware testing and maintenance of parking systems
Provides internal technical support and training to other staff members
Assists in diagnostic analysis of parking systems with UCSB’s Communications Services and the Network Operations Center on data lines, inter-building copper and fiber networks, as well as wireless and telephone issues/projects
Performs diagnostic analysis of both wireless and hardwired connectivity utilizing software to determine signal and link strength
Maintains and replaces internal components in pay stations including: controllers, credit card readers, bill validators, 12-volt hardwired power systems, 12-volt battery systems, solar panels and wiring harnesses
Works with Housing, Dining and Auxiliary Enterprises, Facilities Management, Communications Services and Network Operations Center and outside vendors in coordinating the siting, power & communication requirements; customer service considerations; safety mitigations; lighting & signage for pay stations and other parking systems equipment for new construction projects, replacements, and additions to existing parking systems
Provides solutions to rectify technical malfunctions and/or customer-user issues
Maintains all departmental security access, building security access control systems (Lenel), departmental key issuance and programming of all TPS departmental personnel into the electronic key control system (KeyWatcher), end user account creation and account closure upon separation
Ensures security of tools, inventory and equipment in areas related to the parking systems network environment
Assists unit manager in coordinating with campus departments and outside vendors to address requirements for TPS parking systems and equipment needs
Document system configuration changes, maintenance logs tracking recurring issues with pay stations
Perform the daily job duties of junior team member(s) during their absence to maintain workflow and meet operational needs
Will be assigned special projects and a variety of administrative tasks, attend staff development training, user group meetings, vendor conferences and other technical training to maintain and enhance professional skills and expertise
Performs other duties as assigned
Work special campus events such as Commencement, Move-In and other student initiated events supporting a variety of attendees such as student family members, students & faculty/staff
Ensures compliance with accounting and audit policies and procedures
Maintains all work areas ensuring compliance with university standards of good stewardship
Qualification
Required
4-6 years Hardware and software systems experience
Preferred
5 years of experience working with hardware and software systems as well as secure data and revenue systems or equivalent education
Ability to perform technical tasks associated with installation, maintenance and repair of field based hardware (and related software packages) Pay Stations, EMV credit card readers and communication systems both wired and wireless including an informational/emergency AM radio station
Experience in maintaining private and public networks functionality and security
Experience crafting technical documentation
Experience with Payment Card Industry guidelines and compliance
Project management experience
Ability to build and maintain positive business relationships with a highly diverse work group and campus customer base in order to meet expectations of IT and Permit Dispenser support
Experience in a University work environment. An understanding of concepts such as 'good stewardship of university resources', 'shared governance', and 'collegial environment' in daily business practices
Benefits
Full Benefits
Excellent retirement and health
Company
UC Santa Barbara
UC Santa Barbara is consistently recognized for excellence across broad fields of study.
5001-10000 employees
H1B Sponsorship
UC Santa Barbara has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageLeadership Team
Dominique Mihaljevic
Co-Founder & President of Association of Multi-Ethnic Persons
Tama Takahashi
Co-founder
Recent News
2025-05-08
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