Ingersoll Rand · 10 hours ago
Non-Warranty Claims Specialist
Quincy, IL
Full-time
Onsite
New Grad, Entry LevelIngersoll Rand is a company with over 160 years of technology leadership, dedicated to making life better for its employees and customers. They are seeking a Non-Warranty Claims Specialist to manage claim requests, collaborate with various teams, and ensure a world-class customer experience.
Test and Measurement
Responsibilities
Validate claim requests and collaborate with internal teams and external customers/distributors
Coordinate with shipping carriers, factories, and quality teams to resolve claims
Book and communicate credit or return information efficiently
Maintain clear and professional communication via email and phone with internal and external contacts
Provide outstanding customer service and support
Handle multiple tasks in a professional and efficient manner
Use SAP, Oracle, Salesforce, and MS Office tools to manage customer and claim data
Analyze customer needs and resolve issues by applying problem-solving skills
Maintain detailed and accurate records of claim interactions and resolutions
Qualification
Required
Bachelor's Degree in Business, Marketing, or Technical related field preferred
Product and/or customer service experience is required
Excellent communication skills, both written and verbal
Ability to handle multiple tasks professionally and efficiently
Strong analytical and problem-solving skills
Experience with SAP, Oracle, Salesforce (especially customer-related modules) is advantageous
Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred
Some accounting/financial experience is preferred
Mechanical aptitude and product knowledge a plus
Benefits
Medical and prescription plans
Dental and vision coverage
Wellness programs
Life insurance
A robust 401(k) plan
Paid time off
Employee stock options
Company
Ingersoll Rand
Ingersoll Rand is an industrial manufacturing company that provides mission-critical flow creation and industrial solutions.
Founded in 1871
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.88B2024-05-10Post Ipo Debt· $5.88B
1906-10-11IPO
Leadership Team
Vikram Kini
Senior Vice President, Chief Financial Officer
Andrew Schiesl
Senior Vice President and General Counsel
Recent News
GlobeNewswire
2026-01-22
2026-01-13
Company data provided by crunchbase