UAMS - University of Arkansas for Medical Sciences · 11 hours ago
Care Management Assistant
Little Rock, AR
Full-time
Onsite
Entry Level
3+ years expThe University of Arkansas for Medical Sciences (UAMS) is a collaborative health care organization focused on improving patient care and the lives of Arkansans. The Care Management Assistant supports the Care Management Department by facilitating the discharge planning and utilization review process for patients, ensuring that services are arranged as ordered and assisting with communication among various stakeholders.
EducationHealth CareNon Profit
No H1B
Responsibilities
Works collaboratively with the RN Care Manager and Social Work team members focused on care of the patient and family to facilitate timely discharges and support a smooth transition to the next level of care for all patients
Communicates the coordinated referrals to post discharge providers including home health, home and inpatient hospice, Long Term Acute Care facilities, Skilled Nursing Facilities, Assisted Living facilities, transportation and others as needed for a safe discharge plan
Gathers and provides all relevant information needed by facilities to provide for care transitions, following policy with regards to release of information
Conducts follow-up calls with providers to ensure receipt of needed information and expected timing of acceptance
Arranges discharge appointments for patients following up at UAMS or other community providers
Ensures the appointments are listed as part of the patients discharge education
Demonstrates a working knowledge of payer benefits (Medicare, Medicaid as well as managed care and commercial payors). Completes required regulatory documentation for patient admissions with the guidance of Care Management team (examples include but not limited to MOON notices, Medicare Important Messages etc.)
Meets face to face with hospitalized patients as part of this process
Interacts with and assists the public in a professional and friendly manner as needed
Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary
Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines
Assist internal and external stakeholders as needed with exceptional customer service
Qualification
Required
High School diploma/GED plus Three (3) years of administrative experience/documentation experience OR Associates Degree plus One (1) year of administrative experience/documentation experience
Two (2) years of customer service experience
One (1) years of experience with medical records
Preferred
Associate or Advance Degree
One (1) year or more year(s) of experience in a Healthcare settings
Registration and appointment scheduling experience with EPIC
Medical Terminology
Experience working with DME companies or other post-acute care organizations
Benefits
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Company
UAMS - University of Arkansas for Medical Sciences
UAMS is the state’s only comprehensive academic health center, with colleges of Medicine, Nursing, Pharmacy, Health Professions and Public Health; a graduate school; a hospital; a northwest Arkansas regional campus; a statewide network of regional centers; and seven institutes: the Winthrop P.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$5.65MKey Investors
National Institute of Allergy and Infectious DiseasesNational Cancer Institute
2023-03-16Grant· $1M
2022-08-25Grant· $3.4M
2022-06-23Grant· $1.25M
Leadership Team
Amanda George
Vice Chancellor for Finance & Chief Financial Officer
Christina Clark
Chief Operating Officer
Recent News
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