Signature Performance, Inc. · 19 hours ago
Patient Financial Services Manager
United States
Full-time
Remote
Senior Level
5+ years expSignature Performance, Inc. is dedicated to improving healthcare administrative costs for federal agencies and providers. They are seeking a Patient Financial Services Manager to oversee staff development, ensure compliance with billing standards, and manage day-to-day operations while fostering a team-oriented environment.
Health Care
Responsibilities
Meets consistently with associates on professional development plans and ensure feedback/communication regarding team, department and company goals and activities occurs on a regular basis
Develops and share best practices with direct and cross functional team members
Researches and maintain compliance of billing industry standards
Ensures team members are cross trained on applicable aspects of team deliverables
Succession Planning -- Helps develop skill redundancies among team members
Monitors and reports key indicators to ensure compliance to organizational goals and expectations. Ensure staff members are keenly aware of their impact on these key indicators
Manages and provide oversight on the day- to- day aspects of the team
Manages staff productivity, development and attendance
Maintains a working knowledge of and comply with all rules and regulations
Prepares daily reports and act as dictated by internal and/or client requirements
Works with client (or other impacted departments) on questions, concerns, and/or issues that may arise to ensure client goals are met
Informs Director of significant issues, production exceptions, problems, opportunities and situations involving compliance
Assists in developing systems and processes to effective operations
Provides training classes as needed for CBO and other commercial contract functions to improve staff skills in job functions, customer relations and problem resolution
Maintains standard productivity and accuracy
All other duties as assigned
Qualification
Required
A minimum of 5 years of experience in commercial medical claims billing, patient accounting, comprehension of insurance contracts and/or EOBs, and other medical billing methodologies
General working knowledge of medical coding best practices and proper billing procedures based on procedure coding
A minimum of 3-5 years of management experience hospital setting business office which oversees the billing, patient access, and insurance follow up functions
Experience managing a team performing multiple functions
Experience and thorough comprehension of patient financial services reporting and KPIs used to measure performance
Medicare, Medicaid, and Commercial billing experience required
Central Business Office (CBO) experience required
Personal computer, data entry, spreadsheets and word processing skills required
Ability to maintain financial records and prepare routine reports
Ability to make mathematical calculations quickly and accurately
Demonstrated leadership and ability to challenge status quo without jeopardizing relationships
Demonstrated ability to establish and maintain effective working relationships with associates, supervisors, and the public in the performance of duties
Strong interpersonal and team-building abilities
Strong goal orientation with desire to continuously improve performance
Strong analytical skills
Ability to work in a self-directed fashion with minimal direction
Preferred
CRCR or equivalent
Benefits
Health Insurance
Fully Paid Life Insurance
Fully Paid Short- & Long-Term Disability
Paid Vacation
Paid Sick Leave
Paid Holidays
Professional Development and Tuition Assistance Program
401(k) Program with Employer Match
Company
Signature Performance, Inc.
Signature Performance is dedicated to optimizing the business of healthcare.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Allen Fredrickson
President/CEO
Zachary Fain
Chief Technology Officer
Recent News
2024-04-06
Company data provided by crunchbase