GRT Financial, Inc. · 16 hours ago
Human Resources Assistant
United States
Full-time
Remote
Entry Level
$20/hr - $20/hr
2+ years expGRT Financial, Inc. is dedicated to helping individuals take control of their debt and regain financial confidence. The Human Resources Assistant will manage the onboarding process for new hires, ensuring they have the necessary support and information for a smooth transition into the company.
ConsultingDebt CollectionsFinanceFinancial Services
Hiring Manager
Donovan Parish, MSHRM, SPHR, SHRM-SCP, GPHR
Responsibilities
Own the new hire transition process from offer acceptance through the first 90 days of employment
Serve as the primary point of contact for new hires during pre-employment and early employment stages
Proactively communicate with new hires via phone and email to guide them through each step of the onboarding process, including background check completion, I-9 documentation, payroll and benefits enrollment timelines, equipment shipment and setup expectations, and first-day readiness logistics
Ensure new hires receive all necessary information for first-day training and are prepared for their start
Ensure hiring managers are informed of incoming new hires and confirm new hires know who their supervisor is prior to start
Coordinate with the PEO and internal teams to ensure all pre-employment and onboarding requirements are completed on schedule and in compliance with federal and state regulations
Manage onboarding logistics, track progress, and ensure new hires receive required communications, documentation, and system access
Maintain regular touchpoints with new employees during their first 90 days to support engagement, answer questions, and ensure a smooth transition into the organization
Serve as a day-to-day HR contact for general employment inquiries, escalating complex matters as needed
Maintain accurate employee records and ensure data integrity across internal systems and PEO platforms
Support employee status changes including promotions, transfers, pay changes, and terminations, ensuring timely processing
Assist with offboarding logistics and exit survey coordination
Identify opportunities to improve onboarding workflows, administrative processes, and employee communications in partnership with HR leadership and the PEO
Support HR projects, training initiatives, and policy updates as assigned
Handle sensitive employee information with discretion and professionalism
Maintain a thorough understanding of and compliance with all federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), company policies, and internal Standard Operating Procedures to ensure ethical and compliant client interactions
Thorough knowledge of applicable Company and departmental policies and procedures, as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
Maintain an open line of communication with Management
Ensure and maintain the confidentiality of all personnel, clients, and company information
Maintain a positive and professional demeanor during all interactions with clients, fellow employees, and vendors
Ability to accept performance feedback in a professional manner
Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
Other duties as assigned
Qualification
Required
High school diploma or GED
Minimum of two (2) year of experience in HR Administration, onboarding experience, or a related HR area
Strong verbal and written communication skills, with the ability to handle sensitive conversations professionally
Demonstrated passion for helping others and delivering compassionate, solutions-focused service
Exceptional attention to detail, organization, and follow-through
Ability to manage multiple priorities and deadlines in a fast-paced environment
Strong interpersonal, customer service, and cross-functional collaboration skills
Proven reliability and accountability in a remote or multi-state workforce environment
Ability to quickly learn and navigate multiple systems, including HRIS and talent management platforms
Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort adopting new technologies
Working knowledge of employment laws, HR best practices, and onboarding compliance requirements
Knowledge of or willingness to learn FDCPA, TCPA, and related regulatory standards
Experience supporting recruitment, onboarding, and employee lifecycle processes
Commitment to maintaining confidentiality, data integrity, and information security
Embodies the Company's core values
Benefits
Group Health Plan – Medical, Dental, and Vision
Health Care Flexible Spending Account (FSA)
Health Savings Account (HSA) Program
Basic Life and AD&D – 100% Employer Paid
Short & Long Disability Insurance – 100% Employer Paid
Voluntary Life and AD&D Insurance
Critical Illness and Accident Insurance
Health Care Support Program
Educational Assistance Program
Adoption Assistance Program
Paid Time Off, Holidays, and Floating Holidays
Employee Assistance Program (EAP)
Financial Wellbeing Program
Caregiver Support Program
Training and Development Opportunities
Marketplace Perks at Work
Commuter Benefits Program
401(k) plan available with employer matching
Company
GRT Financial, Inc.
GRT Financial, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Marty Hortick
Chief Technology Officer
Daniel Carlson
Chief Financial Officer
Company data provided by crunchbase