APV · 10 hours ago
Human Resource Assistant - Federal
United States
Full-time
Remote
Mid Level
3+ years expA P Ventures LLC is a mission-driven powerhouse transforming organizations through advanced technology and human ingenuity. The Human Resource Assistant will provide operational and administrative HR services to the Department of Homeland Security, supporting high-volume HR transactions, customer service operations, data integrity, and compliance activities.
Software
Responsibilities
Provide contractor support for DHS HR Shared Services operations, including processing routine HR actions and responding to employee and manager inquiries
Serve as a first-level support resource, triaging requests and escalating complex matters to DHS HR Specialists or government leads
Support standardized HRSS workflows to ensure timely, accurate, and consistent service delivery
Process and maintain personnel records in federal HR systems (e.g., EmpowHR, NFC, USA Staffing, or successor systems)
Perform data entry, validation, and quality checks to ensure accuracy and completeness of HR data
Handle Personally Identifiable Information (PII) in compliance with DHS security, privacy, and records management policies
Respond to HR inquiries related to onboarding, benefits, leave, personnel actions, and HR policies
Document and track requests using HR case management or ticketing systems
Provide professional, customer-focused service in a shared services environment supporting multiple DHS components
Support onboarding and offboarding activities, including documentation review and routing
Prepare HR correspondence, forms, and supporting documentation
Assist with scheduling, recordkeeping, and coordination of HR operational activities
Assist with routine HR reporting and data extracts to support DHS operational oversight
Ensure contractor support activities align with DHS directives, OPM regulations, and applicable collective bargaining agreements
Support audits, data validation efforts, and internal quality assurance reviews
Qualification
Required
Bachelor's degree in human resources, Public Administration, or related field
Three (3) to five (5) years of experience providing administrative, HR, or shared services support in a federal or large enterprise environment
Experience supporting HR operations, personnel processing, or customer service functions
Demonstrated ability to work in a high-volume, deadline-driven environment
Strong attention to detail and commitment to data accuracy and confidentiality
Proficiency with Microsoft Office (Outlook, Word, Excel)
Preferred
Experience providing contractor support to DHS or other federal agencies
Familiarity with federal HR systems (EmpowHR, NFC, USA Staffing)
Knowledge of OPM regulations and federal HR processes
Prior experience in an HR Shared Services or centralized HR operations model
Company
APV
At APV, we are a mission-driven powerhouse that transforms organizations through advanced technology and innovative IT solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sudhakar Gududuri
CTO
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