Ascend Group · 7 hours ago
Dedicated Operations - Dedicated Fleet Manager v12.23
Harrisonburg, VA
Full-time
Onsite
Mid LevelAscend is shaping the future of regional truckload transportation by combining smart technology with a commitment to efficiency and fairness. The Fleet Manager is responsible for managing a fleet of drivers to meet performance metrics, maximize revenue, and ensure customer satisfaction.
Financial ServicesFinTech
Responsibilities
Work with operational personnel and dispatch drivers
Promote safety of drivers
Demonstrates personal concern for maintaining a safe environment for themselves and others
Manage driver performance and productivity and take proper disciplinary steps if necessary, including termination of employment
Provides current, direct, complete, and "actionable" positive and corrective feedback to others
Manage out of route mileage
Know, support, and enforce company policies
Enter time and ensure payroll is accurate for each driver
Act as a liaison between the driver and all other parts of operations
Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of customers
Work internally with planners and drivers to get desired weekly mileage goal of at least 2,350
Communicate effectively and professionally with Operations Personnel, Drivers, and management of all levels
Models and promotes Ascend's Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy
Qualification
Required
Ability to manage others and self
Ability to communicate well with others
Computer based keyboard skills and ability to learn software systems
Ability to effectively communicate to all levels of the organization
Ability to exercise independent decision-making skills
Ability to build effective relationships (to help produce the right results)
Ability to effectively plan to meet deadlines
Ability to work in a team environment to continuously improve results
Ability to coach drivers on key areas of needed improvement
Ability to meet deadlines and deliver exceptional service through positive engagement and patience
Able to promote a culture of trust and safety
High School Diploma or GED
Preferred
Previous experience in or knowledge of the transportation industry preferred not required
Benefits
Medical, Dental, Vision - 1st of month after hire
Employee Assistance Benefit
Enhanced Benefits (STD, LTD, Critical Care)
Paid Holidays
Paid Time Off
Company
Ascend Group
Ascend Group is an information technology company that specializes in the fields of cloud centers, fintech, and E-commerce.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase