Data and Reporting Project Manager jobs in United States
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KPG99 INC · 19 hours ago

Data and Reporting Project Manager

positionMiramar, FL
timeContract
remoteHybrid
senioritySenior Level
date5+ years exp

KPG99 INC is seeking an experienced Data and Reporting Project Manager to lead and deliver strategic initiatives across their customer experience organization. This role is pivotal in ensuring that contact center platforms, processes, and teams are aligned to deliver world-class service, managing cross-functional projects end-to-end to drive timelines, budgets, and outcomes.

ConsultingSalesStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
ARUN KUMAR NAGAR
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Responsibilities

Lead end-to-end project management for data and reporting processes for the contact center initiatives
Define and manage scope, success criteria, deliverables, timelines, resources, and budgets
Collaborate with stakeholders across operations, IT, training, WFM, QA, and analytics as well as external vendors
Facilitate workshops, requirements gathering, UAT, and rollout planning to ensure smooth implementations
Proactively identify risks, dependencies, and issues; create mitigation strategies and escalate when necessary
Drive change management and communication plans to prepare agents, supervisors, and leaders for transitions
Track and report on key project metrics, status, and outcomes to senior leadership
Ensure compliance with quality, security, and SLA requirements throughout delivery
Conduct post-implementation reviews and capture lessons learned for continuous improvement

Qualification

Data project experienceStakeholder managementProject managementProject management toolsFinancial acumenChange managementLean/Six Sigma knowledgePMP/PRINCE2 certificationAgile/Scrum certificationCommunication skills

Required

Bachelor's degree in business, IT, Engineering, or related field
5+ years of project management experience, ideally involved with Data projects and has worked with Analytics and Database Teams
Excellent communication and stakeholder management skills
Proficiency with project management tools (e.g., MS Project, Jira, Smartsheet, Asana)
Strong financial acumen with experience managing budgets and forecasts

Preferred

PMP, PRINCE2, or Agile/Scrum certification
Knowledge of Lean, Six Sigma, or other process improvement methodologies
Change management experience with large-scale technology or operations transformations

Company

KPG99 INC

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Our business consulting services are led by significant domain depth built on a robust technology-driven services platform.
dateFounded in 2013
location
Hampton, New Jersey, USA
people-size51-200 employees
web-link
https://www.kpg99.com/

H1B Sponsorship

KPG99 INC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (1)
2022 (1)
2021 (1)
2020 (5)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase