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Carnival Cruise Line · 12 hours ago

Principal Architect, Infrastructure

Miami, FL

Full-time

Hybrid

Lead/Staff

10+ years exp

Carnival Cruise Line is the world’s most popular cruise line, dedicated to delivering safe and memorable vacations. They are seeking a Principal Architect, Infrastructure to lead the design of infrastructure solutions that support their strategic objectives, ensuring secure, robust, and scalable systems for global operations.

LeisureTourismTravel

Growth Opportunities

Responsibilities

Lead collaboration with key stakeholders to design and implement secure, robust, and scalable infrastructure solutions aligned with business objectives

Perform engineering function on projects as required

Collaborate with various teams, including networking, facility, and applications, to ensure solutions meet requirements and comply with Carnival Corporation policies and processes

Lead the design, plan, document, and support the configuration of logical and physical system layouts with a focus on reducing operating costs or increasing guest and crew experience

Provide cost estimates (i.e. labor, hardware, software, etc.) for capital and project planning

Lead collaboration with the engineering teams to adjust designs, intake as-built documents, and make appropriate adjustments to documentation and designs

Educate team members on Carnival’s infrastructure strategies, tools, and frameworks

Ensure that infrastructure solutions adhere to security policies, and compliance requirements

Lead the definition of best practices and ensure they are documented and implemented

Lead Disaster Recovery and Business continuity planning, testing, and execution

Ensure consistent and reliable operations across infrastructure platforms through oversight of managed service providers, contractors, and other stakeholders

Ensure the optimization of the enterprise infrastructure architecture to achieve high availability and performance for various business applications

Collaborate with vendors for implementation and remediation efforts

Ensure automation and monitoring

Recommend and implement solutions to ensure operational efficiency and system reliability

Lead independent platform assessments and develop procedures to confirm or establish that standards are implemented correctly and are effective

Review postmortem document and make changes to architecture and planning for the solution

Lead the resolution of challenging problems on availability, scalability, and performance to prevent critical applications outages

Collaborate with CCL Service Delivery Managers on production issues

Act as level 4 escalation for managed service provider, diagnose and resolve production issues as required

Ensure that changes made to production are reflected design documentation

Mentor and lead technical and tactical teams when necessary

Develop, document, and maintain architectural standards and policies that improve the resilience and performance of the company’s IT infrastructure

Ensure internal processes are followed (i.e. CAB, PRRB, ATR)

Design and implement security and disaster recovery strategies

Provide project guidance and direction to project teams, ensuring proper practices are followed and risks are mitigated

Function as a SME for Infrastructure design

Stay abreast of emerging technologies, industry trends, and best practices

Research new tools, frameworks, and methodologies that can enhance solution designs and delivery

Evaluate and recommend solutions

Develop and communicate technology roadmaps

Review and improve tools, methods, processes, and procedures

Collaborate to develop and document next generation systems

Lead the development of system solution standards

Coach, review, and delegate work to less experienced staff

Sought out by other technicians and leaders for expertise

Collaborates directly with business leaders

Qualification

VMWareCisco Certified Network Administrator (CCNA)Microsoft Certified Azure Solutions Architect ExpertCertified Information Systems Security Professional (CISSP)AWS Certified Solutions ArchitectInformation Technology Infrastructure Library (ITIL)Project Management Professional (PMP)Advanced understanding of Redhat LinuxContainerization technologiesServer build automationKnowledge of network hardwareDisaster recovery solutionsNAS Storage solutionsTeam building skillsLeading large projectsExceptional communication skills

Required

Bachelor's Degree in Information Technology, Computer Science, or related field or equivalent work experience

Advanced understanding of Redhat Linux 6,7,8; Cloud AWS/Azure; Virtualization technologies (VmWare); Dell Servers; Dell/EMC Storage; Hyperconverged Infrastructure; Understand of networking concepts as they relate to infrastructure; Vulnerability tools such as Qualys, Teneble; Containerization technologies (Docker, Openshift etc); Server build automation (Ansible, Powershell etc)

Excellent knowledge of network hardware, protocols, and standards

Excellent understanding of infrastructure security and scalability

Excellent understanding of disaster recovery solutions and execution strategies

Advanced skills in critical thinking, creative problem solving, and root cause analysis with the ability to lead teams through this process

Ability to quickly pivot to changing priorities while managing multiple deadlines

Outstanding analytical skills and attention to detail with exceptional business acumen

Ability to manage (both for self and others) multiple tight deadlines, prioritize workload and achieve exceptional results

Ability to write comprehensive and concise technical communications (i.e. email, reports, presentations) to be consumed by non-technical individuals including executive management

Ability to create PowerPoint presentations that are informative and engaging and deliver them to various audiences including executive management. Comfortable presenting to senior executives

Exceptional communication, team building, conflict management, and organizational skills

Excellent track record of working collaboratively and leading cross-functional teams to achieve common goals and drive exceptional results

Proficiency in MS Office

Proven ability to quickly learn and teach new technologies and concepts

Ability to successfully navigate team dynamics

10+ years Experience as an Infrastructure Architect, designing and implementing complex infrastructure solutions in a sophisticated environment

10+ years Experience providing infrastructure support for complex operational and design issues

10+ years Experience in Linux architecture, administration, and support

10+ years Experience designing SAN and NAS Storage solutions

10+ years Experience implementing and supporting Backup solutions

10+ years Experience with physical infrastructure Dell, HPE, EMC, Veritas, etc

5+ years Experience with hyper-converged infrastructure design and implementation

5+ years Experience collaborating with a vendor to create a SOW and managing their scope, delivery, and budget

5+ years Experience planning and leading large projects

10+ years Experience in ITIL and IT project management via various SDLCs (i.e. Agile, Waterfall, Hybrid, etc.)

5+ years Experience informally leading cross-functional technology teams

1+ years In the cruise and/or travel industry

Preferred

Master's Degree

VMWare

MCP

Cisco Certified Network Administrator (CCNA)

Microsoft Certified Solutions Associate (MSCA)

Enterprise Hypervisor

Microsoft Certified: Azure Solutions Architect Expert

Certified Information Systems Security Professional (CISSP)

AWS Certified Solutions Architect

Google Professional Cloud Architect

Microsoft Certified System Engineer (MCSE)

Project Management Professional (PMP)-PMI

Information Technology Infrastructure Library (ITIL)

Benefits

Cost-effective medical, dental and vision plans

Employee Assistance Program and other mental health resources

Company paid term life insurance and disability coverage

401(k) plan that includes a company match

Employee Stock Purchase plan

Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Personal and professional learning and development resources including tuition reimbursement

On-site Fitness center at our Miami campus