Elder Care Homecare · 17 hours ago
Senior Director of Business Development (Suffolk County, LI)
Elder Care Homecare is a private pay home care agency proudly serving clients across New York, New Jersey, Connecticut, and Massachusetts, with ambitious plans for continued expansion. The Senior Director of Business Development will be responsible for building and maintaining relationships with referral sources, ensuring client satisfaction, and contributing to the growth of the company.
Health CareHospital
Responsibilities
Building and maintaining relationships with referral sources in the community to build brand awareness and new clients for Elder Care. Ensuring the satisfaction of the referral sources worked with to generate ongoing, long-term business
Building priority lists, advancing relationships, tracking personal activity effectively and completing all the other necessary steps of successful referral marketing as outlined by the Business Development Process
Representing Elder Care in networking groups, at events, on committees and in other community settings
Responding to prospective client inquiries, whether in-person, via phone or web form, and ensuring they receive the information they need
Learning the assessment process and conducting assessments with prospective clients as needed, addressing their questions and concerns, building relationships with their families and converting them into long-term clients
Communicating effectively within the team to ensure that the care plans meet the clients’ needs, that stakeholders and referral sources are satisfied, and that relevant information is communicated in an effective and timely manner
Providing active relationship management when needed for existing referral cases – this may include home visits, referral meetings, family meetings, and more
Providing after-hours support for referral partners, prospective clients, and active clients (incl. evenings and weekends) – this support may include email, telephone and/or home visits
Helping team to ensure that client accounts are up-to-date – especially when referrals are received from clients’ legal/financial advisors, coordinating with the finance/billing team, and communicating with families and/or financial managers when needed
Maintaining a working knowledge of Elder Care requirements and obligations where licensed as a Home Care Agency, including the obligations to clients and caregivers
Maintaining a pulse on the strategic position of Elder Care within the market, identifying new opportunities to enhance Elder Care's reputation or build the referral base, helping to implement new programs and national/regional initiatives, and helping the team members to better understand the competitors and potential new team members as relevant
Additional duties and responsibilities as may be assigned by your supervisor
Qualification
Required
8+ years of sales experience in home care or related field
Excellent customer service and sales skills
Computer proficiency and ability to document sales activity timely and accurately
Current driver's license and proof of insurance
Preferred
Homecare/Healthcare Sales: 2 years
Benefits
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Elder Care Homecare
Elder Care Homecare looks after seniors and individuals with disabilities through dependable companion care and in-home care services.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Rallyday Partners
2025-08-12Private Equity
Recent News
Mergers & Acquisitions
2025-08-14
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