Chase · 16 hours ago
Director of Software Engineering - Payment Investigations
8181 Communications Pkwy Bldg B, Plano, TX, 75024, US
Full-time
Onsite
Lead/Staff, Director/Executive
13+ years expChase is a leading financial institution offering innovative financial solutions, and they are seeking a Director of Software Engineering within their Payments & Investigations team. The role involves leading technical areas, driving impact across teams, and delivering complex projects while ensuring alignment with business objectives.
BankingFinancial Services
Responsibilities
Partners with product and business groups to drive participation, plans, timelines, dependencies, and solutions to ensure successful delivery and desired outcomes
Engages with business stakeholders to break down complex and ambiguous problems into technical specifications for engineering teams to implement under your guidance
Delivers and owns end-to-end, cutting-edge low latency solutions leveraging the latest technologies and best industry practices
Champions engineering practices; improves the effectiveness of engineering teams through coaching, mentoring, and resolution of impediments
Partners with leadership to drive Non Functional Requirements, modernization initiatives, and controls
Influences peer leaders and senior stakeholders across business, product, and technology teams
Leads and participates in regular technical meetings, ensuring architectural decisions align with broader organizational goals and strategy
Drives the adoption of AWS/internal cloud technologies, enablement tools, and processes for engineering teams as part of integration
Creates and maintains detailed technology roadmaps with corresponding work streams and stakeholders, ensuring all solutions and requirements are clearly understood and communicated
Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
Qualification
Required
Formal training or certification on software engineering concepts and 13+ years applied experience, including 5+ years leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise
Extensive hands-on experience designing and building full stack cloud native distributed systems with high availability, fault-tolerance, and scalability using Java, Spring, Python, or Camunda
Experience handling large volumes of data with databases such as PostgreSQL
Experience in large-scale AI initiatives focused on reducing TCO and improving productivity
Understanding and experience with cloud technologies, software engineering/product engineering methods, and technology best practices
Demonstrated experience influencing across highly matrixed, complex organizations and delivering value at scale
Experience managing competing requirements to align product prioritization with technical capacity and feasibility, balancing solution priorities between long-term technical roadmap and short-term execution needs
Ability to understand and convey programming models, technologies, systems, and APIs relevant for stakeholders
Experience working with product teams to ensure understanding and alignment of requirements and technical solutions
Curious and comfortable exploring new domains, considering both technology and product perspectives
Ability to adapt quickly to changing direction and establish patterns rapidly
Preferred
Experience working in payments or investigations domain
Experience working at code level
Experience developing or leading cross-functional teams of technologists
Experience with hiring, developing, and recognizing talent
Experience leading a product as a Product Owner or Product Manager
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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