Toast · 16 hours ago
Associate Hardware Quality Engineer
Boston, MA
Full-time
Hybrid
Entry Level
$72K/yr - $115K/yr
2+ years expToast creates technology to help restaurants and local businesses succeed in a digital world. The Associate Hardware Quality Engineer will analyze customer returns and field failures to determine root causes and collaborate on corrective actions, while also leading quality initiatives and participating in continuous improvement efforts.
DeliveryPoint of SaleSaaS
Responsibilities
Perform and lead triage and failure analysis of customer returned hardware devices
Manage root cause analysis activities of internal and external teams
Utilize knowledge of electronics and PCBA to identify risks and failures in design and manufacturing of Toast products
Collaborate with cross-functional teams, both internal and external, to understand hardware requirements, review design, and validate changes
Interface with Logistics, Supplier Quality teams and suppliers to identify, contain, correct non-conforming materials and processes
Participate in the execution and maintenance of regulatory processes at Toast
Work closely with stakeholders to present business cases that drive decision-making and support the implementation of design and process improvements
Actively participate in continuous improvement initiatives, identifying opportunities to enhance quality processes and reduce defects
Implement best practices in quality management and drive a culture of continuous improvement
Up to 5% travel, both domestic and international, may be required
Up to 3 days per week in-office as needed based on work demands with a minimum of 2 day per week in-office
Qualification
Required
Bachelor's degree in Electrical Engineering, Mechatronics Engineering, or a related field
Minimum of 2 years of related experience
Experience as a Quality Engineer with a focus on hardware root cause analysis and design improvements
Previous experience in printed circuit board assembly, high volume manufacturing industry, quality management system
Experience using basic hand tools and digital multi-meter
Ability to work independently and with limited data will be critical to success in this role
Excellent analytical and problem-solving skills
Effective communication and interpersonal skills
Preferred
Master's degree preferred
Proficiency with advanced electrical diagnostics tools such as oscilloscopes
Familiarity with structured problem solving process such as 8D and fish-bone diagrams preferred
Familiarity with common industry standards such as IEC61000-4 is a plus
Company
Toast
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
1001-5000 employees
H1B Sponsorship
Toast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$961.95MKey Investors
12 West CapitalT. Rowe PriceBessemer Venture Partners
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M
Leadership Team
Aman Narang
CEO and Co-Founder
Steve Fredette
Co-founder and President
Recent News
Crunchbase News
2026-01-23
2026-01-22
Company data provided by crunchbase