CCS Global Tech · 19 hours ago
User Experience Designer
Minneapolis, MN
Contract
Hybrid
Senior Level
5+ years expCCS Global Tech is seeking a full-time UX Designer for the Fare Collection System Upgrade project, a significant initiative supporting Metro Transit's core operations. The role involves designing public-facing websites and back-office functionalities while collaborating with the product engineering team in an Agile environment.
Information TechnologyMobile AppsSoftware
Hiring Manager
Arnab Kumar Kar
Responsibilities
Lead user research activities, including interviews and usability testing, to gather insights and inform design direction for an IT team
Design intuitive and accessible interfaces and workflows across digital platforms, ensuring consistency with design standards and project requirements
Develop wireframes, high-fidelity mockups, and interactive prototypes to communicate design concepts and interaction flows effectively
Collaborate closely with product owners, developers, and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback
Ensure all deliverables comply with brand standards, accessibility guidelines, and universal design principles to provide an inclusive user experience
Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams
Conduct 8–10 user interviews and 2–3 usability testing sessions per 2-week sprint to identify pain points and validate design assumptions
Design 20+ key interface screens and workflows for a core application module, adhering to WCAG 2.1 AA accessibility standards
Produce low-fidelity wireframes, high-fidelity mockups, and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2-week iterations
Participate in daily stand-ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts
Audit and update existing screens for brand consistency and inclusive design principles, providing rationale documentation
Present bi-weekly design reviews to 10+ stakeholders and hand off finalized prototypes with annotated specs for development implementation
Knowledge transfer
Qualification
Required
Five (5) years' experience in User Experience (UX) designs of web-based applications
Four (4) years' experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher
Five (5) years' experience creating wireframes, prototypes, and mockups
Three (3) years' experience in information architecture and design
Two (2) years' experience in user experience design in an agile development environment
Preferred
Bachelor's degree in UX Design, Human–Computer Interaction, or Graphic Design
Demonstrated experience applying accessibility and inclusive design best practices
User research and persona development experience
Usability testing and analysis experience
Data analysis and use of metrics experience
Responsive and adaptive design experience
Visual and UI design experience
Design principles and aesthetics experience
Universal design principles experience
Demonstrated experience managing projects, including demonstration of time management and organization skills
Experience with mobile app UI/UX for ticketing or payment systems
Familiarity with transit fare structures, ticket vending machines, and validation devices
Basic understanding of front-end technologies (HTML, CSS, JavaScript, Blazor) to facilitate development collaboration
Exposure to data-driven design using analytics related to transit user behavior
Adaptability and willingness to learn new technology & tools
Empathy for users and user-centric thinking
Critical thinking and creative problem solving
UX certifications or training in accessibility standards and Agile methodologies
Experience working in Figma
Company
CCS Global Tech
CCS Global Tech is an IT company that provides application development services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Hunsicker
Sr. VP Account and Partner Management
Arti Pathak
AVP, Strategic Partnership
Recent News
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