The Doyle Group · 1 week ago
Manager of Infrastructure and Networking
Denver, CO
Full-time
Onsite
Mid, Senior Level
$105K/yr - $125K/yr
5+ years expThe Doyle Group is a mission-driven, not-for-profit organization seeking a Manager of Infrastructure and Networking. This role is responsible for the design, security, and ongoing operation of the organization’s IT infrastructure and networking systems, ensuring reliable and cost-effective technology solutions that support both corporate and retail operations.
ConsultingEmploymentProfessional ServicesRecruitingStaffing AgencyWaste Management
Responsibilities
Lead the design, implementation, maintenance and optimization of infrastructure and network systems, including on-premises, cloud, and hybrid infrastructure (servers, storage, virtualization platforms, backup systems, and identity services)
Lead the design, deployment, and support enterprise and retail network environments, including LAN/WAN, SD-WAN, wireless networks, firewalls, routing, switching, and VPN solutions
Lead setup and ongoing support for retail and store infrastructure, including: Point-of-sale (POS) systems, Credit card terminals and payment processing devices, network connectivity for stores and other locations, pricing, inventory, and promotional tools integrated with POS systems
Administer and support telecommunications systems, including VoIP platforms, call routing, conferencing systems, mobile devices, and carrier services
Serve as the primary escalation point for complex infrastructure, network, telecom, and retail systems issues, performing hands-on troubleshooting and remediation
Ensure high availability, performance, and security across all environments, including offices, remote staff, and retail locations
Design and maintain disaster recovery, backup, and business continuity solutions, with specific consideration for retail and revenue-impacting systems
Implement and enforce cybersecurity controls across infrastructure and networks, including patching, vulnerability remediation, access control, and secure configurations
Develop, document, and maintain technical standards, network diagrams, system configurations, and operational procedures
Monitor system performance, capacity, and costs; optimize infrastructure and vendor contracts to maximize uptime and responsible use of nonprofit resources
Assist in the management of vendor relationships, including ISPs, telecom carriers, payment processors, POS vendors, cloud providers, and managed service partners
Lead and support a small infrastructure and networking team (currently 1 other), providing guidance, mentorship, and hands-on assistance
Assign and prioritize work in a lean environment while maintaining service quality and staff well-being
Provide hands-on guidance, technical training and knowledge sharing
Foster a collaborative, service-oriented culture aligned with the organization’s mission
Ensure appropriate staffing, on-call coverage, and workload balance
Qualification
Required
Strong knowledge of enterprise infrastructure and networking technologies
Recent deep experience with cloud and hybrid environments (e.g., AWS, Azure, or similar)
In-depth understanding of network architecture, routing, switching, firewalls, and VPNs
Proven leadership and team management skills
Excellent problem-solving, analytical, and communication abilities
Ability to manage multiple priorities in a fast-paced environment
Strong hands-on experience with infrastructure, networking, and telecommunications technologies
Experience supporting VoIP systems, telecom carriers, and mobile device management
Practical knowledge of cloud services and SaaS platforms in resource-constrained environments
Ability to balance technical depth with clear communication to non-technical stakeholders
Demonstrated ability to work independently and adapt in a mission-driven, fast-paced setting
Strong troubleshooting, documentation, and organizational skills
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
5+ years of progressive experience in infrastructure, networking, telecommunications and/or retail roles
Preferred
2+ years of prior experience working in small teams, not-for-profit organizations, or mission-driven environments preferred
Relevant certifications preferred, such as: Cisco (CCNP/CCNA, CCIE), Microsoft, AWS, or Azure certifications, VoIP or telecommunications-related certifications, ITIL or similar service management certifications
Company
The Doyle Group
The Doyle Group is a consulting firm that provides employment opportunities to job seekers
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Andrew Doyle
Founder, President
Company data provided by crunchbase