Caliber Living · 3 days ago
Community Assistant
Milledgeville, GA
Part-time
Onsite
New Grad, Entry Level
$11/hr - $12/hrCaliber Living is a company focused on providing quality living experiences, and they are seeking a Community Assistant to support their operations at Revelry Flats. The role involves assisting residents with customer service, conducting tours for prospective residents, and performing general office duties to ensure a welcoming community atmosphere.
Real Estate
Responsibilities
Assist residents with customer service items
General office upkeep
Marketing outreach on campus or with local businesses
Take prospective residents on tours and leasing
Assist the Community Manager, Assistant Manager or Leasing Manager as directed
Perform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental signed lease and a guarantor, deposit, or surety bond if needed
Visually inspect the entire property daily for cleanliness
Inspect and touch up model units
Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
Maintain lease files per policy and procedure
Accurately record traffic from all sources daily
Convert minimum of 30% total traffic to leases
Follow-up with prospective residents in the leasing pipeline once every 24-48 hours via phone, text message, and email, including an initial phone call within 24 hours of their tour
Assist with planning and implementation of community marketing plan to generate traffic
Outreach marketing on a weekly basis to campuses, local businesses, and student organizations
Maintain leads and contacts
Build relationships with student influencers
Pickup trash off ground, operate trash compactor when necessary and if called for, carry cleaning supplies and/or vacuum up/down stairs to apartment homes and clean apartment to bring it up to resident ready standards
Assist with after hours lock outs and service calls if necessary
Document all occurrences which need the Community Manager’s attention
Record resident service requests accurately and in detail to assist the service team in the timely completion of all requests
Schedule and inspect apartments for turnkey service
Receive and acknowledge resident notices and prepare files
Assist in lease renewal procedure by: Complete lease renewal and submit to Community Manager for approval, Continual contact with each resident by phone, text, email, personal visits etc. 30-45 days after move-in and throughout the lease term, Send renewal letters to those residents unable to be reached by phone, Generate new leases and all applicable addendums
Assemble move-in packages
Keep market survey of competitor rates up-to-date at least weekly and visit competitors once to twice a semester
Follow competitors on social media to update management with any information relevant to the market surveys
Qualification
Required
High School Graduate or General Education Degree (GED)
Basic knowledge of various computer software programs
Working knowledge of Social Media platforms
Company
Caliber Living
Caliber Living is an Atlanta based property management company.
Founded in 2016
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rick Jones
Chief Executive Officer
Christopher Lynch
Chief Financial Officer
Company data provided by crunchbase