Production Support Specialist jobs in United States
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Dexian · 6 hours ago

Production Support Specialist

Dexian is a leading provider of staffing, IT, and workforce solutions. They are seeking a Production Support Specialist with extensive experience in application production support within the banking or financial services sector, focusing on troubleshooting and maintaining production environments.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Pooja Bhatia
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Responsibilities

Primary: 2nd Shift – 11:00 AM to 8:00 PM
Occasional: 1st Shift – 8:00 AM to 5:00 PM
Rotational weekend/on-call support required

Qualification

AS400 / iSeriesDB2SQLRPGCLLinux/UnixITIL conceptsAnalytical skillsTroubleshooting skillsVerbal communicationWritten communicationProblem-solving skills

Required

10+ years of application production support experience in banking or financial services
Strong hands-on experience with AS400 / iSeries (IBMi) in production environments
Working knowledge of RPG and CL (support/troubleshooting level)
Strong understanding of DB2 and SQL
Experience supporting applications on Linux/Unix servers, including log analysis
Solid understanding of ITIL concepts: Incident, Problem, Change, and Capacity Management
Proven ability to lead incidents and operate effectively under pressure
Excellent verbal and written communication skills
Strong analytical, troubleshooting, and problem-solving skills
Comfortable working independently in a time-sensitive, high-availability environment

Company

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

H1B Sponsorship

Dexian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)

Funding

Current Stage
Late Stage

Leadership Team

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Mahfuz Ahmed
Chairman of the Board
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Vikram Motiani
Managing Director
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Company data provided by crunchbase