H-E-B · 17 hours ago
Workday Help System Admin
H-E-B is seeking a Workday Help System Admin to ensure accurate and accessible guidance within their Workday modules. The role involves coordinating with module owners, configuring business processes, and maintaining system documentation to enhance user experience and efficiency.
Retail
Responsibilities
Ensures current, accurate, in-system guidance available in all modules, in English & Spanish
Coordinates with module owners for guidance modifications to address feedback, defects and changes
Plans use of additional guided activities and AI features to improve user experience through Journeys, Knowledge Management and Case Management tools
Configures and maintain business processes, security and workflows for Help Module
Maintain system documentation of module
Works with business to ensure system guidance is up to date as system enhancements are made across the Workday platform
Applies understanding of available technical resources; selects most relevant, innovative options as solutions
Completes testing and regression testing of updates, including bi-annual Workday releases
Re-processes / actively works to reengineer HR processes to leverage technology to be more efficient, accurate, and customer-oriented
Qualification
Required
Ensures current, accurate, in-system guidance available in all modules, in English & Spanish
Coordinates with module owners for guidance modifications to address feedback, defects and changes
Plans use of additional guided activities and AI features to improve user experience through Journeys, Knowledge Management and Case Management tools
Configures and maintain business processes, security and workflows for Help Module
Maintain system documentation of module
Works with business to ensure system guidance is up to date as system enhancements are made across the Workday platform
Applies understanding of available technical resources; selects most relevant, innovative options as solutions
Completes testing and regression testing of updates, including bi-annual Workday releases
Re-processes / actively works to reengineer HR processes to leverage technology to be more efficient, accurate, and customer-oriented
Function in a fast-paced, retail, office environment
Ability to use systems and analyze data online
Work extended hours; sit for extended periods
Preferred
Bachelor's degree in business, Information Systems, a related field, or comparable experience
Exposure or experience with Workday HCM
Experience in project management or planning
Bi-lingual Spanish strongly preferred
Passionate about technology and automation
Process thinker
Demonstrate strong ability to work independently with minimal supervision by proactively planning tasks, managing priorities, and delivering high-quality results on schedule
Strong attention to detail
Ability to thrive in an evolving start-up environment
Self-motivated, independent thinker
Adaptable to changing processes and priorities
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
H1B Sponsorship
H-E-B has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (27)
2023 (57)
2022 (40)
2021 (28)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Recent News
2023-12-26
Progressive Grocer
2023-12-26
2023-12-26
Company data provided by crunchbase