Wells Fargo · 23 hours ago
Senior Operations Processor
CHARLOTTE, NC
Full-time
Hybrid
Mid, Senior Level
4+ years expWells Fargo is seeking a Senior Operations Processor supporting electronic wire transfers. This individual will review wires for compliance issues or potential repairs that prevent the wire processing.
BankingFinancial ServicesFinTechInsurancePayments
Responsibilities
Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
Use technical expertise in the designated area and resolve escalated issues
Provide feedback and present ideas for improving or implementing processes and customer support
Perform complex operational and customer support initiatives within Operations functional area
Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
Apply technical knowledge and expertise to perform work and action requests
Provide subject matter expertise and interpretation of procedures to staff
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Qualification
Required
4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred
2+ year of wire payments or transfers experience
Ability to understand client concerns, questions and problems pertaining to USD Wire Transfer transactions
Knowledge and/or experience with HOGAN and SVP
Intermediate Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills
Ability to work in team focused environment, while also working independently to achieve daily standards
Experience identifying trends and provide alternative solutions
Ability to achieve high production and quality standards
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
Recent News
2026-01-24
2026-01-23
Company data provided by crunchbase