Citi · 18 hours ago
Global Legal Solutions Senior Project Manager / Business Analyst SVP - Hybrid
Citi is a leading global bank that provides operational support to its Global Legal Department through its Global Legal Solutions team. They are seeking a Senior Project Manager to lead strategic initiatives within the Legal Department, focusing on project delivery, stakeholder engagement, and business analysis.
BankingFinanceFinancial Services
Responsibilities
Establish, design, and deliver projects within the Legal Program Services portfolio, integrating process, operations, technology, and leveraging AI in solution definition
Lead the facilitation, coordination, and arbitration of cross-functional topics within and across programs, engaging with Senior Management to ensure successful delivery
Coach and guide a matrix team of business analysts and project managers to achieve project objectives
Manage delivery requirements with supporting business analysts, project managers, consultants, contractors, and vendor teams, liaising with internal and external stakeholders to ensure program success
Build and maintain strong relationships with legal stakeholders throughout program and project delivery, fostering an environment of collaboration, connectivity, creativity, and mutual respect across teams
Drive adherence to program processes, procedures, methods, and standards for program delivery, ensuring consistent application across all initiatives
Define, manage, and operate Legal delivery requirements, including planning, risk, assumption, issue, and dependency (RAID) management, governance, and coordination of day-to-day project and program activities, adhering to structured delivery principles
Oversee and design effective approaches to successfully conclude multiple legal workstreams
Ensure change management principles are applied and understood by all impacted stakeholders for every implementation
Operate as a Legal Program Services lead within strategic locations, fostering strong relationships with GLS business partners and Legal stakeholders
Develop, track, and maintain comprehensive project plans, including providing regular and accurate management reporting and Key Performance Indicators (KPIs)
Estimate budget, timescales, and resource requirements for the successful completion of each project within agreed scope and constraints
Manage risk assessments for changes in a controlled manner, communicating changes, enhancements, and modifications through appropriate governance and management channels (e.g., project managers, vendor teams, sponsors, Citi’s central regulatory coordination team, and other impacted stakeholders) to ensure clear understanding of impact, issues, and solutions
Utilize strong analytical and strategic problem-solving skills to guide teams in developing holistic and robust end-to-end (E2E) solutions that align with organizational strategic priorities
Collaborate with Legal Subject Matter Experts (SMEs) and business functions to gather, analyze, document, and validate requirements, creating Business Requirements Documents (BRDs) using recognized techniques (e.g., workshops, interviewing, process mapping, process, and data analysis)
Map 'as-is' and 'to-be' business states, identify opportunities for improvement, evaluate options for change, model different scenarios, analyze the impacts of change, and summarize viable options and recommendations
Qualification
Required
Minimum 7+ years of relevant industry experience, preferably with some experience working in financial services
Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with Senior management
Bachelors/University degree
Preferred
Master's degree
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
H1B Sponsorship
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Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-20
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