LINK · 3 hours ago
Associate Director; Deputy Program Manager
DC-Baltimore Area
Full-time
Hybrid
Lead/Staff, Director/Executive
$127K/yr - $183K/yr
10+ years expLINK is a fast-growing Woman Owned Small Business that leverages human-centered design to support strategy and innovation within the federal government and adjacent industry partners. The Associate Director; Deputy Program Manager will oversee the successful delivery of government and commercial contracts, manage cross-functional teams, and maintain strong client relationships while driving strategic outcomes.
ConsultingData VisualizationPersonal DevelopmentTraining
Responsibilities
Act as a thought partner to the PM in managing day-to-day program operations and evolving client strategy
Track and manage delivery timelines, milestones, budgets, and team capacity across multi-workstream government contracts
Provide input to internal reporting on project health, budget usage, risks, and staffing capacity for informed PM decision-making
Support tracking of period of performance (POP) deadlines, deliverable quality, and communications related to project-specific changes
Coordinate internal resource allocation in alignment with PM priorities and contract scope
Assist with Agile ceremonies, including planning sessions, stand-ups, retrospectives, reviews, and kickoffs
Maintain key internal documentation, including timecard reviews, deliverable tracking, and project updates
Serve as centralized operations manager to Team Leads, ensuring project delivery aligns with overall program strategy
Facilitate regular coordination syncs with Team Leads to gather progress updates, identify blockers, and manage interdependencies
Escalate risks and resourcing needs from Team Leads to the PM in a timely and structured manner
Ensure team members have the tools, templates, and documentation needed for success, and maintain visibility into workloads to identify bottlenecks or underutilization
Cultivate team cohesion across distributed, cross-functional workstreams
Assist the PM in gathering input for monthly performance evaluations related to project delivery
Participate in and coordinate logistics for client calls, meetings, and briefings as delegated by the PM
Draft and manage client communications including updates, reporting, and scheduling
Represent the PM when needed, ensuring project status, scope, and timelines are clearly communicated
Maintain transparency and trust with clients through consistent responsiveness and delivery follow-through
Qualification
Required
Bachelor's degree in Journalism, Communication, English, Business, Design Communications, Sociology/Psychology, or related fields
10+ years of experience in strategic communications, design strategy or related roles
4-6 years of program or project coordination experience including familiarity with Agile methodologies and project delivery best practices
Experience with defense communications or creative work for government clients valuable
Ability to build and maintain robust client relationships and foster positive interpersonal connections
Interest in visual storytelling, including data visualization and conceptualizing abstract ideas
Excellent organizational skills with the ability to manage multiple projects simultaneously, maintaining a strong focus on accuracy and attention to detail
Exceptional written and verbal communication skills, with the ability to communicate in a clear, approachable, and knowledgeable manner
Detail-oriented with ability to thrive in dynamic environments
Benefits
LINK sponsored healthcare benefits including medical, dental, vision
Company-paid Short Term Disability Insurance
401K with employer contribution of up to 4%
11 Federal Holidays per year
15 days of Paid Time Off (PTO) per year
Paid Holiday Time Off (Christmas Eve through the New Year)
$100 monthly internet/cell phone stipend
Annual bonus plan participation
Annual profit sharing participation
$2,000 Learning and Development program reimbursement
Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard
Company
LINK
LINK offers consulting services in data visualization and strategic communication to drive organizational change.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rachel Link
CEO & Founder
Lawson Parker Sivertson
Chief Design Officer
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