CapsLock · 22 hours ago
HR Team Lead
United States
Full-time
Remote
Mid, Senior Level
3+ years expCapsLock is a company that specializes in providing digital marketing services to businesses facing sales growth challenges. They are seeking an experienced HR professional to lead their HR team, manage onboarding processes, and foster a positive organizational culture.
Marketing & Advertising
Responsibilities
Oversee the onboarding process and manage relevant documentation (onboarding emails, templates, instructions, tasks descriptions, contracts and other communications with candidates)
Administer pulse surveys to gather feedback from employees and assess organisational culture and engagement
Collaborate with external vendors and subject matter experts to leverage industry expertise and resources for HR best practices
Oversee the planning and coordination of the major company events, including sourcing and negotiating contracts with vendors, travel arrangements, budgeting, event communications, among others
Utilize metrics and data analytics to measure the effectiveness and impact of various HR initiatives, making data-driven decisions for continuous improvement
Conduct benchmarking studies, prepare benchmarking reports and presentations for different levels of organization to support decision making and strategic planning, including preparation and submission of confidential data to survey companies (ex, Mercer survey submission)
Establish and maintain the accuracy and relevance of HR processes to ensure compliance with company policies and best practices
Develop, document, and maintain standard operating procedures (SOPs) for key HR processes
Foster a culture of continuous improvement within the HR department, encouraging feedback and innovation to drive ongoing enhancements to processes and practices
Manage employee relations by serving as a point of contact for employee inquiries and concerns
Assist HRD in establishing and implementing performance management processes, including goal setting, performance evaluations, and feedback sessions
Oversee HRIS and data management to ensure accurate and up-to-date employee records
Qualification
Required
Proven experience as an HR Manager or similar role, with a minimum of 3 years of experience
Knowledge of HR best practices
Experience in project management and budgeting
Excellent communication and negotiation skills, business acumen
Ability and willingness to build rapport with employees and vendors
Analytical skills to measure the impact and effectiveness of programs
Fluency in English
Bachelor's degree in Human Resources, Business Administration, or related field
Effective communicator
Flexible and accepting of continuous change
Comfortable in a multi-language, multi-cultural environment
Strong interest in continuous learning
Focus on data-driven decision making
Oversee the onboarding process and manage relevant documentation (onboarding emails, templates, instructions, tasks descriptions, contracts and other communications with candidates)
Administer pulse surveys to gather feedback from employees and assess organisational culture and engagement
Collaborate with external vendors and subject matter experts to leverage industry expertise and resources for HR best practices
Oversee the planning and coordination of the major company events, including sourcing and negotiating contracts with vendors, travel arrangements, budgeting, event communications, among others
Utilize metrics and data analytics to measure the effectiveness and impact of various HR initiatives, making data-driven decisions for continuous improvement
Conduct benchmarking studies, prepare benchmarking reports and presentations for different levels of organization to support decision making and strategic planning, including preparation and submission of confidential data to survey companies (ex, Mercer survey submission)
Establish and maintain the accuracy and relevance of HR processes to ensure compliance with company policies and best practices
Develop, document, and maintain standard operating procedures (SOPs) for key HR processes
Foster a culture of continuous improvement within the HR department, encouraging feedback and innovation to drive ongoing enhancements to processes and practices
Manage employee relations by serving as a point of contact for employee inquiries and concerns
Assist HRD in establishing and implementing performance management processes, including goal setting, performance evaluations, and feedback sessions
Oversee HRIS and data management to ensure accurate and up-to-date employee records
Benefits
Remote Work - we are a truly remote-first company. You choose where you feel the most productive and comfortable to make an impact.
Paid Time Off - work-life balance matters to us, and we support it with paid time off for rest, personal time, or simply doing what makes you happy.
Ongoing Learning - we believe in curiosity and growth. That’s why we support continuous learning with workshops, online courses, conferences, and certifications.
Home Office - we help you set up your perfect workspace by covering equipment and furniture expenses, so you can do your best work from home.
Physical Well-Being - from gym memberships and yoga classes to home workout equipment or even a bicycle, we give you the flexibility to stay active your way.
Unlimited Sick Days - your health matters. Take the time you need to rest and recover - we’ll be here when you’re ready to return.
Medical Coverage - we support you and your family with reimbursement for medical insurance and health-related expenses, including dental care and psychological support.
Co-Working Space - if you sometimes crave a change of scenery or more social interaction, we’ll cover the full cost of a co-working space.
Fun Stuff - from gaming nights and fitness challenges to annual retreats at world-class resorts, we make sure there’s never a shortage of fun and connection.
Company
CapsLock
CapsLock is a dynamic global company specializing in scalable customer acquisition solutions for our clients.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase