Infosys · 19 hours ago
Lead Mainframe Developer
Salt Lake City, UT
Full-time
Onsite
Mid, Senior Level
4+ years expInfosys is a global leader in next-generation digital services and consulting, and they are seeking a highly experienced Mainframe Lead Developer to provide technical leadership for the support and maintenance of mainframe-based Tax Systems. The role involves overseeing daily operations, managing incident responses, and ensuring system stability while driving continuous improvements during the transition to a modern replacement system.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
Responsibilities
Lead and coordinate daily support operations across 24/7/365 coverage requirements
Oversee resolution of incidents across all severities, adhering to defined SLAs
Manage and troubleshoot batch cycles and online systems
Ensure the availability of the system
Perform root cause analysis for recurring issues and provide preventive solutions
Maintain applications built using COBOL, JCL, Natural, and supported by DB2 and VSAM databases
Handle small/medium enhancements
Support annual statutory updates, which introduce ongoing major enhancements
Manage L2/L3 escalations in line with on call, rotating support model
Ensure strict adherence to ITIL-aligned change management for production changes
Provide timely updates, communication, and reports for critical incidents
Lead comprehensive documentation of system processes, architecture, job flows, and operational procedures as required under the RFP Scope of Work (knowledge transfer & process documentation)
Assist in Business Process Mapping for all tax-related functions and identify risks or inefficiencies in existing workflows
Support and facilitate knowledge transition to vendor support teams
Track and report on KPIs, ticket volumes, SLA compliance, and improvement plans
Participate in monthly and quarterly performance reviews and satisfaction surveys
Qualification
Required
Minimum 4+ years of IT experience, with a strong hands-on mainframe support or development background
Demonstrated expertise with: COBOL (online + batch programs), JCL, CICS, DB2, VSAM, Mainframe utilities and job schedulers (e.g., Control M)
Experience supporting critical, high-availability systems
Ability to work onsite and coordinate with mixed local + remote teams
Strong analytical and troubleshooting skills in legacy environments
Candidate must be located within commuting distance or willing to relocate to Salt Lake City, UT
A bachelor's degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education
Preferred
4+ years of experience in large-scale mainframe support functions
Experience working with complex legacy tax or government systems
Experience with: Natural, REXX, SCOBOL, or system utilities, Performance monitoring tools such as OMEGAMON
Prior experience in Business Process Mapping and documenting legacy systems
Experience working with limited documentation environments and high-criticality systems
Ability to lead distributed teams across multiple stakeholders
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
H1B Sponsorship
Infosys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (5770)
2024 (5904)
2023 (7774)
2022 (7652)
2021 (5598)
2020 (9512)
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
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