Goodwill of Central Illinois · 6 hours ago
Community Engagement Manager- Foundation
Indianapolis, IN
Full-time
Onsite
Mid LevelGoodwill of Central Illinois is a nonprofit organization dedicated to advancing its mission through community engagement. The Community Engagement Manager will lead volunteer programs and community initiatives, enhancing the organization's visibility and support base through strategic partnerships and volunteer management.
Retail
Responsibilities
Partners with internal departments and executive leadership to identify and support areas of volunteer opportunity and community engagement
Manages, schedules, trains, and stewards volunteers and corporate/community groups to meet the agency’s growing needs
Conducts regular volunteer orientation sessions and ongoing training as needed on policies, procedures, and best practices
Builds and maintains relationships with individual volunteers, corporate partners, and community organizations to strengthen engagement and expand participation
Develops and executes an annual volunteer program plan and strategy, aligning with organizational priorities and community needs
Coordinates volunteer recognition and stewardship activities, including appreciation events and ongoing communications
Collaborates with the Development and Communications team to prepare and distribute volunteer newsletters and maintain updated volunteer mailing lists
Manages the process for receiving, organizing, and tracking in-kind donations; maintains a clean and efficient donation center and related storage areas
Inputs and maintains volunteer and donor data in Bloomerang or similar CRM systems, ensuring accuracy and confidentiality
Compiles and submits monthly volunteer and engagement reports
Represents Goodwill at community fairs, corporate engagement events, and speaking opportunities to share the organization’s story and promote involvement
Partners with Grants and Program Strategy teams to identify opportunities for funding volunteer initiatives or addressing program needs
Assists with or leads community and agency events such as volunteer drives, employee engagement activities, and donor appreciation experiences
Qualification
Required
Experience managing volunteer programs, community partnerships, or donor engagement activities within a nonprofit setting
Demonstrated ability to recruit, motivate, and retain volunteers and community partners
Skilled in developing and managing donor relationships through all stages of the donor cycle, with a proven ability to secure philanthropic support
Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support
Is able to receive as well as provide feedback to improve performance or processes; builds and maintains customer satisfaction
Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs
Delivers information in person, in writing, and in a digital world
Acts as the internal and external communicator who facilitates a close working relationship between people or organizations
Listens to the specific needs and desires of potential donors and volunteers, and crafts partnerships that serve the donor and organization in equal portions
Has proficient knowledge of G Suite, MS Office, database mining and management, and Internet searching
Prior Raiser's Edge and/or Salesforce knowledge is an additional plus
Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values
Protects information that is not yet public
Ability to work a flexible schedule that includes occasional evenings and weekends to accommodate volunteer events and community activities
Is willing to travel to meet donors'/prospects at locations convenient to them and to represent the Foundation at donor events
All candidates must pass a pre-employment background check
Must have a valid driver's license, up-to-date auto insurance, and a good driving record
Benefits
Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan
Generous paid time off (PTO) and paid holidays
Sabbatical and parental leaves
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account, and premiums
Retirement planning options with generous company % match
Eligible for the Public Student Loan Forgiveness (PSLF) program
Company
Goodwill of Central Illinois
Through the sale of donated goods at our stores, Goodwill of Central Illinois is able to fund free programs for the people of central Illinois.
Founded in 1934
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase